Owners of the 2024 Chevrolet Silverado EV have reported experiencing a popping or creaking noise while performing certain steering maneuvers. The brand has recently released a Technical Service Bulletin (TSB) going over the sounds and why they are happening.
Technical Service Bulletin 24-NA-045
Released on March 7th, 2024, TSB 24-NA-045 details how some 2024 Silverado EV models may experience a ” Pop/Creak Type Noise While Sitting Stationary and Turning Steering Wheel with Brakes Applied.”
The reported issue involves a distinct popping or creaking noise that occurs inside the cabin of the 2024 Chevrolet Silverado EV. This noise is typically heard when the vehicle is stationary, and the steering wheel is turned left or right with the brakes applied. It is important to note that this scenario—turning the steering wheel while the vehicle is stationary and the brakes are engaged—is generally advised against as it can place undue stress on various components of the vehicle.
The official condition is described as such:
Some customers may comment on a popping or creaking type noise may be heard inside the cabin if the customer has the brakes applied while turning the steering left or right.
This type of maneuver should be avoided. The noise can be heard from the front or rear suspension areas.
The Cause of the “Pop/Creak” Type Noise on the Silverado EV
Chevrolet advises against turning the steering wheel while the vehicle is stationary with the brakes applied to avoid this noise and reduce unnecessary strain on the vehicle’s steering and braking systems. Performing steering maneuvers while the vehicle is in motion is recommended to prevent the conditions that lead to this noise.
The cause of the popping or creaking noise has been identified as a momentary slip-stick condition between the brake pads and rotors. This condition occurs under the specific circumstances mentioned above and is characterized by the brake pads momentarily sticking to and then slipping over the rotors. While this might cause concern upon hearing it, the manufacturer indicates that this type of noise is considered normal under such conditions.
The official cause is listed as:
The noise is created due to a momentary slip-stick condition between the brake pads and rotors that is normal noise heard during steering wheel rotation with the vehicle stationary and the brakes applied.
What Should Silverado EV Owners Do?
The popping or creaking noise heard in some instances in the Chevrolet Silverado EV, while potentially concerning to owners, is identified as a normal occurrence under specific operational scenarios. Chevrolet’s guidance to avoid steering while stationary with brakes applied should mitigate the issue and is a general best practice to extend the life of the vehicle’s steering and braking systems.
For owners experiencing this issue, it is recommended to adhere to the manufacturer’s operating guidelines and consult with authorized service providers if the noise occurs outside the described conditions or is accompanied by other unusual vehicle behaviors.