Rearview Camera Mirror Problem

White LTZ · November 7

I searched for this topic before posting so hopefully I'm not reposting. Had my truck since end of August 2023. Rearview camera mirror has worked perfectly until this issue started about a month ago. Still works great during the day but horrible at night. The less light the worse it gets. Just wondering if anyone else has had this problem.

redwngr · November 9

Haven't seen / heard of that one before.

Hopefully your not over miles on the warranty.

Does it work ok with camera mode off?

Should function like an auto-dimming mirror when camera mode is off.

Edited November 9 by redwngr

White LTZ · November 11

Yes, it works fine when not in camera mode. I'm still under warranty. I'm going to bring it in.

Whatwasthat · November 11

Let me know what answers you get… I’m going through something similar. But it has to do with glare/starburst like images at night, see photo.. I’m still under warranty and dealership is giving me a hard time.. I did a Reddit post all about this. Again, lmk

Edited November 11 by Whatwasthat

redwngr · November 11

We have 2 vehicles with camera rear view mirror.

They both work, but we run them with the camera off.

Jus Cruisin · November 12

17 hours ago, Whatwasthat said:

Let me know what answers you get… I’m going through something similar. But it has to do with glare/starburst like images at night, see photo.. I’m still under warranty and dealership is giving me a hard time.. I did a Reddit post all about this. Again, lmk

Try cleaning the lens with window cleaner. Don't just wipe it off with a dry rag.

Whatwasthat · November 12

Lens isn't dirty. Dealer installed brand new camera that's by the third brake light housing after showing them the photos thinking it would solve the issue (and i hoped so too). But It didn't and now they're refusing to do anything further, saying since they installed a new camera this is how it should normally look.

I'm like, seriously guys?!? Like I bought the truck new, I KNOW what's its suppose to look like. Service it saying it normal. effin crazy. now i'm left trying to find used 2022s in my area and do a test drive at night and shoot photos for them.. absolute nonsense..

SilveradoRST · November 12

Man that’s disappointing. It’s 4 components for that camera mirror. The camera, a harness that goes from the camera to the inside of the cab. Then another harness that runs alone the headliner. And finally the mirror/screen. If you get somewhere with the dealer, maybe push for a new mirror/screen replacement?

KinkyDuramax · November 13

I hope the dealership replaces the unit for you. I generally don't drive with my camera rearview mirror on, I guess I'm scared for if it goes bad. But at the same time, I do find it awesome when on a multilane highway it basically cleans up the the blindspots around the truck. Ever since I tinted all my windows again, and in the rear back half from factory It's removed all the glare from interior lighting to the windows, so I just roll with that versus the camera rear on at night, or most of the time.

Whatwasthat · November 13

Can anyone post a pic of what theirs look like at night maybe at a stop light or something? something I can use to show the dealer

redwngr · November 14

7 hours ago, Whatwasthat said:

Can anyone post a pic of what theirs look like at night maybe at a stop light or something? something I can use to show the dealer

Have you played with the mirror camera 'brightness' and 'zoom' settings?

Mine doesn't seem as bad as what's in your picture, but it definitely has some 'hallowing'. (if that's the term)

Hallowing severity depends on ambient light and of course the type and aim of the lights of the other vehicles.

In camera mode it the road behind appears more like in daylight (and of course this changes with brightness and zoom settings)

I use it in mirror mode because mirror mode view is crystal clear and without hallowing.

I would likely use it if the mirror view was blocked by things in the vehicle.

This is our 3rd vehicle with camera rearview -- only have it because it's part of a package that had to be added to get other things I wanted.

I do like the Auto-dimming feature. Camera mirror is auto dimming when camera is off.

Auto-dimming has spoiled me -- I'd prefer not to go back to a manual dimming.

As I write this I'm wondering if the auto-dimming in camera mode is not working on yours.

Presumably dealer service has a diagnostic procedure to test that function.

rrmccabe · 2024-11-26T22:26:35Z

Mine works pretty good but in foggy conditions does odd things like shown above. I still like it better than no camera as the normal mirror does not have great view with rear headrest.