new radio update recall N242435631

kickass audio · October 23

2 hours ago, ember1205 said:

Hmmm...

I can get my audio system to "pass through" to my phone for voice commands by holding the button, but there's no way to tap the screen when a text comes in for it to "Play" the message back. That fails 100% of the time with an error about needing a subscription. Used to work flawlessly on my 2015.

I'm not paying a single fee and mine plays the messages aloud in AA and the built in texting through the radio. I did have to go into my notification section of app permissions and enable notifications for Google assistant. Without that being turned on it stopped my truck from reading messages out to you.

If you send a text to yourself, what buttons do you see both with AA running and with AA disconnected but having the phone paired with Bluetooth? Also is your truck on a wifi connection to consume data?

ember1205 · October 23

4 minutes ago, kickass audio said:

I'm not paying a single fee and mine plays the messages aloud in AA and the built in texting through the radio. I did have to go into my notification section of app permissions and enable notifications for Google assistant. Without that being turned on it stopped my truck from reading messages out to you.

If you send a text to yourself, what buttons do you see both with AA running and with AA disconnected but having the phone paired with Bluetooth? Also is your truck on a wifi connection to consume data?

I have -NO- connectivity in my truck at all. Adding connectivity via WiFi hotspot on my phone proved useless for the most basic functions like being able to use the integrated Google Maps, so I turned it off.

I'd be curious about the specific changes you made to get the audio readout for text messages to work. Right now, if I receive a text message, I get a notification "pop up" on the screen toward the upper left that shows that I received a message and there is an option to "Play" the message. I get an error on that every time I try. If I dismiss, I can go into my notification history to pull up any text that is unread and attempt to play it and get the same error.

If nothing else, this is another case of a car maker doing a completely piss-poor job of documenting their systems. This is all trial and error and makes me not bother trying to use ANY of the stuff that my truck is capable of because it isn't documented ANYWHERE how to use it.

redwngr · October 23

Mines a refresh 1500 ('23).

It hasn't had the recall yet.

I don't get many texts, but yesterday I got one while driving.

Phone (samsung) was in my pocket, navigation was not active and audio was running FM. The truck popped a message on screen indicating a message received and name of the sender and had buttons to 'play it' or 'ignore'

I hit the play button on truck screen and it read the message and then asked if I wanted to reply.

I said no, like I always do, but now, because of this thread, wish I would have said yes just to see how the speech to text would work.

ember1205 · October 23

11 minutes ago, redwngr said:

Mines a refresh 1500 ('23).

It hasn't had the recall yet.

I don't get many texts, but yesterday I got one while driving.

Phone (samsung) was in my pocket, navigation was not active and audio was running FM. The truck popped a message on screen indicating a message received and name of the sender and had buttons to 'play it' or 'ignore'

I hit the play button on truck screen and it read the message and then asked if I wanted to reply.

I said no, like I always do, but now, because of this thread, wish I would have said yes just to see how the speech to text would work.

Clearly, I'm going to have to do more testing with mine now... What you described is how it USED to work in my 2015, it has NEVER worked in my 2024.

Also, after my recall, I now have the static and popping in my radio from BT-connected phone calls. Thanks for breaking yet another function, GM!

kickass audio · October 23

10 hours ago, ember1205 said:

I'm sort of guessing / theorizing here, but it might at least lead you to a resolution for the RingCentral thing.

This is an app, not "the phone". As a result, it would need to be supported via Android Auto, and you would likely need to enable its functionality within AA in order to be able to interact with it on the truck. It would very likely behave like an audio player as opposed to a phone device.

You are right Mark. It was the app. I played with it tonight and RingCentral has a beta feature in the app to let you answer calls through your bluetooth headset. I turned that option on and it now shows the incoming call on my trucks radio to accept/reject. The funny thing is when I turned that option back off, my truck would instantly reject the calls which changed behavior from what it did before I opened the setting up in the app.

Either way it only leaves me with the option to not answer teams chat messages while driving which those are pretty rare to do in the first place so I can live with that.

ormandj · October 24

On 10/22/2024 at 11:15 AM, ember1205 said:

Odds are, you have Android Auto in your truck, not Android Automotive which was released in the refresh models.

I've read all your messages and wanted to correct a misconception you appear to have.

Your radio runs Android Automotive, but also supports Android Auto, from your phone. It sounds like you do not have your phone connected via Android Auto, and that's why you're having all the issues you're having. If you were using Android Auto, on your Android Automotive-based system, your phone is performing the operations and outputting the display/audio to your infotainment system.

Please confirm you have your phone connected and Android Auto is active, as this should resolve all the issues you've been posting about that everyone else is confirming is not a problem for them. You do not want to be using normal bluetooth tethering over Android Automotive unless you actually want to utilize Android Automotive directly, which will likely require the connectivity you appear to want to avoid paying for. Everything you are describing makes it sound like that's what you're currently doing inadvertently.

Edited October 24 by ormandj

ember1205 · October 24

12 hours ago, kickass audio said:

You are right Mark. It was the app. I played with it tonight and RingCentral has a beta feature in the app to let you answer calls through your bluetooth headset. I turned that option on and it now shows the incoming call on my trucks radio to accept/reject. The funny thing is when I turned that option back off, my truck would instantly reject the calls which changed behavior from what it did before I opened the setting up in the app.

Either way it only leaves me with the option to not answer teams chat messages while driving which those are pretty rare to do in the first place so I can live with that.

Glad to know that there was a way for you to tweak it. Sounds like it was a little different than I may have guessed at (I had suspected you'd need to go into the Android Auto on the phone and set it to allow that app to be installed / mirrored on the Infotainment, but it appears it's a setting directly in the app itself).

ember1205 · October 24

10 hours ago, ormandj said:

I've read all your messages and wanted to correct a misconception you appear to have.

Your radio runs Android Automotive, but also supports Android Auto, from your phone. It sounds like you do not have your phone connected via Android Auto, and that's why you're having all the issues you're having. If you were using Android Auto, on your Android Automotive-based system, your phone is performing the operations and outputting the display/audio to your infotainment system.

Please confirm you have your phone connected and Android Auto is active, as this should resolve all the issues you've been posting about that everyone else is confirming is not a problem for them. You do not want to be using normal bluetooth tethering over Android Automotive unless you actually want to utilize Android Automotive directly, which will likely require the connectivity you appear to want to avoid paying for. Everything you are describing makes it sound like that's what you're currently doing inadvertently.

No misunderstanding on my part... Android Automotive is the new "operating system" that GM has chosen for the Infotainment, replacing the previous software they had used. It offers direct integration of a few key Google apps like the assistant and Maps, but more importantly allows GM to push people harder towards the subscription services so that those features work.

Android Auto was formerly a natively installed "app" (or function) on top of the old operating systems that supported device mirroring. Now, AA is essentially built into the Android Automotive software in the head unit. It does not work the same, but it's not excessively far off.

In the past, AA was -never- required to be running or even CONNECTED for the system to be able to read incoming text messages. The change that GM has made has pushed all of that down into the AA app itself and that is the ONLY place it runs. Without a subscription, there is absolutely no way to get the Android Automotive aspect of the Infotainment system to read out an incoming text message, even though it will happily notify you about it. If you get that notification, you have to launch AA, go into the AA notifications, choose the message, and tap Play. And then you can't hear it because the volume level is so low it's basically inaudible.

It's a horrible change that GM has shoved on us.

15 Z71 · October 24

1 hour ago, ember1205 said:

No misunderstanding on my part... Android Automotive is the new "operating system" that GM has chosen for the Infotainment, replacing the previous software they had used. It offers direct integration of a few key Google apps like the assistant and Maps, but more importantly allows GM to push people harder towards the subscription services so that those features work.

Android Auto was formerly a natively installed "app" (or function) on top of the old operating systems that supported device mirroring. Now, AA is essentially built into the Android Automotive software in the head unit. It does not work the same, but it's not excessively far off.

In the past, AA was -never- required to be running or even CONNECTED for the system to be able to read incoming text messages. The change that GM has made has pushed all of that down into the AA app itself and that is the ONLY place it runs. Without a subscription, there is absolutely no way to get the Android Automotive aspect of the Infotainment system to read out an incoming text message, even though it will happily notify you about it. If you get that notification, you have to launch AA, go into the AA notifications, choose the message, and tap Play. And then you can't hear it because the volume level is so low it's basically inaudible.

It's a horrible change that GM has shoved on us.

So I'm kinda confused, so my 2024 silverado has Android Automotive? Not Android auto? I'm not really tech savvy...but my S21 works well with it. It does everything has free, direction,text,calls etc...

N715DP · October 24

1 minute ago, 15 Z71 said:

So I'm kinda confused, so my 2024 silverado has Android Automotive? Not Android auto? I'm not really tech savvy...but my S21 works well with it. It does everything has free, direction,text,calls etc...

I try to explain it like this...

There are two "sides" to your infotainment.

The "GM Side" runs on Android Automotive - this is independent of your phone. This is the interface where you have fan controls, trailer applications, radio (AM/FM/XM) functions, etc.

The "Phone Side" is either Android Auto (not Automotive) or Apple CarPlay. This is where your "phone mirroring" for lack of a better term, takes place.

The muddy waters are when you connect via bluetooth (or plug in) and are not in "Phone Side". Functions here are bluetooth audio through the "GM Side" radio functions, text messages and phone calls. These are far more basic than if you're in "Phone Side". I'm an Apple Car Play user and never go to the "GM Side" other than for camera views. I have full notifications, dictation, reading messages aloud, etc. While I don't use Android Auto (not Automotive), the functionality should be the same - if you're in Android Auto, you should have full read/reply/maps/etc. without a data plan.

ember1205 · October 24

3 minutes ago, 15 Z71 said:

So I'm kinda confused, so my 2024 silverado has Android Automotive? Not Android auto? I'm not really tech savvy...but my S21 works well with it. It does everything has free, direction,text,calls etc...

Android Automotive is what runs the Infotainment. Google's software is now "the base" that everything else sits on top of instead of it being a specific "app" that would launch on top of the old base software when you connected an Android phone.

The issue is that the base operating system for the prior Infotainments could do things like read back a text message that was sync'ed over Bluetooth while the systems of today will not do that unless you subscribe to GM's data package. It -will- still read out text messages that are received while the Android Auto functions are running, or by launching that function, but it's a level of complexity that is unnecessary and done solely to allow GM to make more money.

kellyb · October 24

Update...since the reprogramming...my radio speakers are now out completely and have been for 2 DAYS! I have no volume for the radio or my phone!!! This is ridiculous!

NW-Shadow21 · October 24

Boy I must be one of the lucky ones had mine updated October 8th and it's working flawlessly.

Just curious what build version did they install, I'm running y175.5 with Android 12

rrmccabe · October 25

My update has been decent. To comment on above post my 2024 LTZ has Play and Ignore when I get a text message. Clicking play is hit or miss and does not always work. Not sure if one of the steering wheel buttons will activate play or not.

So several of you have talked about radio cutting out.. I have an issue which sounds like lack of signal where the speakers will mute for probably less than a second. But it does it on FM stations and also data streams like YouTube Music. Is this what you guys experiencing? Except for KellyB which is obviously worse. Kelly have you tried doing a reset starting with he less invasive one of pressing and holding the end call button? If that does not work try the full reset which will cause you to add your accounts, etc again.

sjgris · October 25

Not sure if related or not, but my truck wifi needs to be continually reset after getting this update. Somehow it has a hard time finding signal now. Getting it fixed now while it is in for turbo replacement on 2.7L at 105k miles. Mine is 2022.5 model year with refreshed interior. Pretty sure the turbo not related to this update!

Edited October 25 by sjgris
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