Wireless charging

Phantom 4D · June 17

New Samsung S24U won't charge wirelessly. I put it in the slot, it shows charging for a few seconds then goes to the yellow warning triangle. Tried without the Otter Box cover, no help. My S21U didn't have that problem. Anyone else with the S24U have this problem?

Jay P · June 17

Does it charge wireless in another vehicle or at home? How discharged was the battery when you tried? Most new phones use optimized charging so they may not charge past 80% to increase battery life. While I don't have a Samsung phone, our 23 Tahoe will charge both my iPhone and the wife's iPhone just fine as long as they are discharged below 75%.

oldKarl · June 17

As far as I am concerned, wireless charging in these refresh trucks is useless.

Unless you have the ONE phone GM used to design the system, which is probably the first phone that ever had wireless charging and has not been made for ten years your phone will not sit in the massively oversized slot correctly.

You will need to find out how high off the bottom of the slot and how close to centered you have to be to get a solid charge, and then make an adapter to fill up the excess space to have any chance of it ever working.

My current best setup is 1/2 inch from the bottom and evenly centered, charging port down, screen up, on my Samsung Z Fold 4, but it's not foolproof.

I may buy some of these and use one for a month to make sure it's a solid place, then have someone 3d print me a filler.

https://www.amazon.com/Dashboard-Removable-Silicone-Anti-Slip-Non-Slip/dp/B09NNRWNVK

bobder41 · June 17

in my 2024 1500 using my s24 phone , I have to slide it into the charging pad on my console with the top of the phone facing the rear of the truck, face up. this works on 2 out of 3 s24 phones. The 3rd one the case is too thick to waork on any wireless charger.

Hope this helps

Phantom 4D · June 19

On 6/17/2024 at 5:04 PM, Jay P said:

Does it charge wireless in another vehicle or at home? How discharged was the battery when you tried? Most new phones use optimized charging so they may not charge past 80% to increase battery life. While I don't have a Samsung phone, our 23 Tahoe will charge both my iPhone and the wife's iPhone just fine as long as they are discharged below 75%.

My Sierra is the only vehicle we have with wireless charging. At home we use a standard charger. My previous S21 worked fine. My wife's S21 does as well. First try with the S24U it was at 62% charge. Thanks for the info.

HondaHawkGT · June 19

S22+ screen up, charges every time.

Haufski762 · June 24

Depends on the phone, the placement of the phone and the phone case. If I keep my case on, it won't charge. If I remove it, it will charge.

G$$Money · July 10

I had this fixed in my truck. Go to the dealer with the no wireless charge complaint. There is a service bulletin about it. There are several different modules that can only be identified by disassembling the entire center console and getting to the bottom of the wireless module. If it's the first type, they replace it. If it's the second type, it is the correct hardware and it needs a software update to charge Samsung phones. If it's the third one, there is another problem. Mine got the software update and has been working since without issue on a s23ultra. If you look at my previous posts

, you should see the bulletin number to give to the dealer if they can't find it for some reason.

brassnutz · September 25

BOBDER41 YOU ARE THE MAN! I just bought a s24 ultra and I work at the damn GM dealership as a salesman, I never thought about trying that but it worked perfectly. Thank you very much !