No software updates since 2021?

RobT420 · March 15

I have a 2020 Sierra 1500 SLE and haven’t had any software updates since April 2021. Occasionally I check for an update through the infotainment system but every time there’s still nothing. Have there been updates that my system doesn’t see or have there legit been zero updates in nearly 3 years? Last update was OnStar System Update v4.26 v1.0.0 on 2021-04-08

kickass audio · March 15

being yours is the pre-refresh unlike mine I will say the post refresh doesn't seem to have any updates since the flub last fall in September. That was the last update my 2023 had and it broke the truck due to a wiring problem but no updates since that time. I'm going in for my first oil change after receiving the truck in September and will have the dealer look for any updates and let me know if because of the failure if it blocks the updates from happening automatically even with a manual check or if there really are no updates for this long.

Transient · March 15

Consider yourself both blessed and unblessed. You're blessed because GM isn't finding new ways to break your truck. Unblessed because GM either has, or soon will, drop support for your truck. For example, I wanted to update the maps disc in my wife's 2017 Traverse. When I went over to GM's website to buy an updated disc I discovered GM doesn't have any. They completely dropped support for the vehicle platform. It's a shame because there's a lot of new roads where I'm at, including the street I live on. But, at least GM can't break her car now.

RobT420 · March 15

They're dropping support for such a new vehicle? That’s mystifying and maddening. I hated that my last truck, an 02 Silverado, had an unusable OnStar system but at least that was understandable seeing as I hadn’t bought my first 02 (had 3) until 2014 and cell tech had changed a lot. I’ve been hoping for updates to be available for my infotainment system that’d add some good features, even if I had to pay for them, but I guess at least they haven’t bricked it yet (knocking on wood)

Bikerjon · March 16

20 hours ago, RobT420 said:

They're dropping support for such a new vehicle? That’s mystifying and maddening. I hated that my last truck, an 02 Silverado, had an unusable OnStar system but at least that was understandable seeing as I hadn’t bought my first 02 (had 3) until 2014 and cell tech had changed a lot. I’ve been hoping for updates to be available for my infotainment system that’d add some good features, even if I had to pay for them, but I guess at least they haven’t bricked it yet (knocking on wood)

Yeah I will be happy with no updates to my Trail Boss. I just found out I was "opted in" to Onstar Smart Driver with out my permission. This means they can sell my driving info/habits to insurance companies. The less connectivity the better.

redwngr · March 17

There may have been updates that didn't change the onstar version.

There many be updates that require the vehicle to be plugged into dealer computer.

Abeatice · May 4

On 3/15/2024 at 3:16 AM, RobT420 said:

I have a 2020 Sierra 1500 SLE and haven’t had any software updates since April 2021. Occasionally I check for an update through the infotainment system but every time there’s still nothing. Have there been updates that my system doesn’t see or have there legit been zero updates in nearly 3 years? Last update was OnStar System Update v4.26 v1.0.0 on 2021-04-08

The software itself had become quite old and I decided to turn to Cogniteq to develop custom software for me. They made such an application based on flutter and it works just fine, I'm happy.

It's understandable to want to keep your vehicle's software up to date for optimal performance and features. While it's unusual not to receive any updates for such a long period, there could be a few reasons why your infotainment system isn't detecting them.

Firstly, it's worth checking with your vehicle's manufacturer or dealership to confirm if there have been any updates released that your system might have missed. Sometimes updates are not automatically detected by the infotainment system, and manual intervention or a visit to the dealership might be necessary.

Another possibility is that there haven't been any updates released for your specific vehicle model since April 2021. Updates for infotainment systems can vary depending on the manufacturer and model, and it's not uncommon for certain models to receive updates less frequently than others.

If you're concerned about missing out on updates or if you believe there should have been updates released for your vehicle, reaching out to your dealership or the manufacturer's customer support can provide you with more information and assistance. They can verify if there have been any updates and help ensure that your vehicle's software is up to date.

2016 Sierra Owner · May 5

I'd lean towards them not updating that system any more. With the refresh trucks the system was updated (supposedly) to a newer version than the old one. The refresh was supposed to have been in at the 21-22 years truck change over but, got pushed back. So that may be why your last update was in 21. GM just moved on from that version and are done with updates.