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There are several threads on this site for this issue . Search for videos and part numbers. 
For many it boils down to replacing the digitizer. 
It’s a fairly inexpensive and easy swap out. 
I had found a couple helpful videos on YouTube on how to take the screen out to get to the digitizer.

i paid about $300 2 years ago for the part but many found it much cheaper now . Check e-bay and or other sites?

Some say you can unplug the blue plug from the module behind your glovebox then plug it back in to reset it.

I did not have luck with doing that. 
 

good luck and pm me if you need/want help finding the threads or videos 

😎

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