2019 Sierra 1500 AT4 - Camera blue screen

[Rick Crockett]

Sometimes I get blue screen on my display.  Dealer says that there is a bulletin out and it needs to be reprogrammed.  $239.93

 

I think another dealer has reprogrammed me before and not charged.  What is your experience?

[Bikerjon]

On 12/29/2023 at 11:03 AM, Rick Crockett said:

Sometimes I get blue screen on my display.  Dealer says that there is a bulletin out and it needs to be reprogrammed.  $239.93

 

I think another dealer has reprogrammed me before and not charged.  What is your experience?

Your truck is a 2019. How many miles on it?

[Rick Crockett]

82,000 miles

 

I checked with the Chevy dealership that I have been doing business and they only charge $150 for the programming.  So I am going to make an appointment with them.

[GMCustomerService]

On 12/29/2023 at 12:03 PM, Rick Crockett said:

Sometimes I get blue screen on my display.  Dealer says that there is a bulletin out and it needs to be reprogrammed.  $239.93

 

I think another dealer has reprogrammed me before and not charged.  What is your experience?

This is certainly not what we like to hear, Rick Crockett.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2019 GMC Sierra's infotainment. To do so, please send an email to [email protected] with ATTN: Rick Crockett/GM Truck in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
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