2024 Headaches

[macattack64]

2024 GMC Sierra 1500SLT crew cab x31 package 5.3L

Where to began.

1. Took delivery of truck with 3 miles on it, salesman went through and help setup truck took out of demo mode. Setup onstar, wifi, and connected phones to the system and saved everything. Wife and I go eat on the way home. All settings cleared and went back to demo mode. Wife took truck back to deal next day the did a reset and programmed again. Its working yea.

2. Took a trip with truck less then 300 miles on it with the auto off turn off and truck dies while coming up to intersection. oh goodie to start the truck you must put in park and press brake for it to start, putting in neutral doesn't start. This has happened 4 times and no codes have been detected at dealer so they can't duplicate it.

3. Infotainment system is looking up on maps and no GPS this is a weekly issues dealer can't duplicate that ether. It's done it enough that we have sent the videos to dealer to show them.

4 OnStar issues, Drivers side microphone went bad less the 1k miles on truck.

5. Drivers information panel changes displays on its own when starting truck and its worse sense I just got the truck back out from dealer.

6. Phone charge cradle sucks. You have to stand on your head stick your tongue and put your arm out the window to pick up phone and that's without a case on phone. Once you get it to connect and you drive off it drops charging. They put their little test box on it and says they can't duplicate the problem. Well we all know there test equipment was designed to work on the auto even yours don't.

7. It has a relay clicking sound in the dash between the defrost vents and infotainment display. Dealer can't hear it ether and duplicate.

 

I told them drive for a few days. Have service manager take it home daily so they could see and hear the issues. They had it for a week and he drove it one day cause I tracked the truck daily with the GM app.

OnStar even put in service notes truck has issues.

[Tom73]

On the phone charging issue there is a known issue with iPhones running IOS 17.1 and later not charging in GM vehicles. (17.1.1 and 17.1.2 did not solve the issue).  Hopefully there will be a fix in 17.2.   

[macattack64]

My iphone is running 17.1.2

[KinkyDuramax]

Wow that is a lot of headaches. I picked up my 23' in October just ticked over 2600 miles and haven't had any headaches. The only annoyance I find is that sometimes plugging in an iPhone to use Car-Play/Charge doesn't recognize it, so you have to unplug and replug and on rare occasions restart the car.

 

The wireless car play is a hit or a miss so I stick with hardwiring it, and have no problems doing so. 

 

What if you pull the battery terminals +/- and wait a few minutes and reseat them. I wonder if that would fix some of those weird headaches you're having for the infotainment. 

[macattack64]

The dealer has done all of that your speaking of ARedSierra. Today before she took it back to dealer for the 5th time with only her driving it sense last night the set memory placement moved on its own. Today the dealer has reset the system and pulled information  to send off to GM tech support for the second time.

[KinkyDuramax]

It's certainly strange. Keep us in the loop. Maybe it's just a bad egg. 

[macattack64]

That's the reason I have joined the forum to see what everyone else is happing with trucks.

[Transient]

Sounds like a nasty batch of gremlins.  You know you're not suppose to feed them after midnight, right?

[macattack64]

Well 2 new ones have come up now.

1. When remote started the temp controls have stopped working and yes the controls always are left in auto.

2. Today wife starts truck and both drives display and infotainment screen go black while driving off, shorting after hitting a bump in parking lot both displays come on but no sound from the radio. Change the channel sound comes on. 

[macattack64]

Dealer is going to swap out the truck for another truck. I have had to many issues with it.

[64BAwagon]

Sounds like a bad harness somewhere. The only fix will be to gut it. Good thing you got them to swap you out of it. 

[BIGDOGx]

I think we are at a point were too much runs through the infotainment systems and like any home pc, you get what your pay for! And my bet is gm uses the cheapest of cheap hardware components to run these setups and with in house crap made software to match with crap cheaply made hardware it is not shocking to see all these issues!

 

It's not just fullsizes, i have seen these same common complaints with the Colorado and Canyon lines.

Edited December 15, 2023 by BIGDOGx

[BIGDOGx]

double post

Edited December 15, 2023 by BIGDOGx

[2016 Sierra Owner]

1. When remote started the temp controls have stopped working and yes the controls always are left in auto.

 

The truck controls the temp by the outside temp probe located under the passenger outside mirror. It doesn't matter what state the controls are in when the truck is turned off. I turn mine off every time I leave the truck but, when I get in from remote start the defrost is running on low (now that it's cold) before I push the start button. There should be no lights lit on the dash when running during remote started either.

[64BAwagon]

3 hours ago, BIGDOGx said:

I think we are at a point were too much runs through the infotainment systems and like any home pc, you get what your pay for! And my bet is gm uses the cheapest of cheap hardware components to run these setups and with in house crap made software to match with crap cheaply made hardware it is not shocking to see all these issues!

 

It's not just fullsizes, i have seen these same common complaints with the Colorado and Canyon lines.

Technology has advanced well beyond the point where industry can/will keep up. All the way from design to implementation to repair. Unfortunately its not going to change because the 2027 HD's are rumored to have a new architecture (the one that wont have Android auto or Apple carplay but will have subscription only services)