I'm struggling with the touchscreen- is it me, or is the technology awful?

beanwagon · November 9, 2022

Recently bought a new to me 2021 Silverado LT. Couldn't have been more excited to get it as its quite an upgrade from my old rusty 2011 silverado.

One thing I am struggling with is the technology. With the touchscreen, it drives me nuts that sometimes the FM button is on the top left, but other times it is the 3rd one down because me and my wifes phone are connected. Is there a way to adjust the layout? The other thing that drives me nuts is sometimes the clock is in the top left, other times its in the bottom right.

The second thing is the AM/FM signal. I live in a very rural area, and the radio reception in the truck is awful- I have a 30 year old panasonic radio in my garage that will get 10 stations and the truck cannot get a single one. My wife's 2016 gmc terrain will pickup about 10 stations perfectly in our driveway, and my truck will get one at best.

The third thing is the audio source automatically switching to a phone. I'll be listening to the radio and my wife will be playing with her phone, and the radio constantly keeps switching over to the phone automatically. I put it back on FM, and 5 minutes later when she is simply browsing facebook the audio automatically switches over again.

Any help? I love the truck and will never own anything but GM, but couldnt be more disappointed with the technology. Anything someone can do to help me out would be very very appreciated!

reeseb · November 9, 2022

Do you have an aftermarket antenna on truck?

If you wife's phone is paired then the infotainment will switch to her phone when she plays a video or clicks on any web page with audio. You could unpair her phone. No sure if there is another way around it.

Buttons change according to what app is running at the time.

Edited November 9, 2022 by reeseb

beanwagon · November 11, 2022

Antenna is stock. It just seems that they really missed the mark with their technology. Very poor user experience. It's almost built for the young generation that is used to everything being spazzy, and GM did not realize that simple user friendly design is better than spaz.

Dirk13 · November 11, 2022

The phone thing isnt a problem with the truck. The trucks infotainment is being forced by her phone when it’s playing audio. There should be a place on her PHONE to choose where audio gets played, at least there is on iPhone. When you’re in the truck make sure she has it set to phone speakers and not CarPlay/Android Auto/myChevrolet. That way the phone won’t force the truck off Radio to play her sounds.

If you can’t figure that out just unpair her phone, sounds like she’s in the passenger seat. Why does her phone need to be paired in the first place if she doesn’t need to take a hands free call or play music over it?

If your truck still has 36k bumper to bumper let them look at your radio reception issue.