Help- dealer can’t find a part- GM 2” lift suspension kit

campinfamily · October 20, 2020

Hey guys, Long story but my dealer has been trying to get me a lift kit but the part# has changed 3-4 times. I just noticed the GM accessories site now has two different part numbers. 8499352 is the new one and 84768243 is the old one that was originally ordered.

Anyone have insight on these parts?

I feel like my dealer is getting tired of me bothering them, but this kit will fix a bunch of issues I am having. So I am being persistent.

Hoping some gurus in here can help! I’ve been on this site a long time lurking and learning!

Thanks

Joe

OnTheReel · October 20, 2020

Well, you can always cut the dealer out and just order it on the accessories website yourself. They will deliver it to the dealer, and you can even pre-pay installation.

campinfamily · October 20, 2020

Well, you can always cut the dealer out and just order it on the accessories website yourself. They will deliver it to the dealer, and you can even pre-pay installation.

Yes, thought of that, called the GM accessory site yesterday to see if they have it in stock, and if so will do that.

campinfamily · October 20, 2020

Well, you can always cut the dealer out and just order it on the accessories website yourself. They will deliver it to the dealer, and you can even pre-pay installation.

Excuse my ignorance, but wouldn’t the dealer get this from the GMC accessory site as well? If they can’t get it because it’s not in stock, how can I get it? I thought this was all in sync, because I asked the dealer that and they said they have to order it.

newdude · October 20, 2020

1 hour ago, campinfamily said:

Hey guys, Long story but my dealer has been trying to get me a lift kit but the part# has changed 3-4 times. I just noticed the GM accessories site now has two different part numbers. 8499352 is the new one and 84768243 is the old one that was originally ordered.

Anyone have insight on these parts?

I feel like my dealer is getting tired of me bothering them, but this kit will fix a bunch of issues I am having. So I am being persistent.

Hoping some gurus in here can help! I’ve been on this site a long time lurking and learning!

Thanks

Joe

What trim level/cab/engine/2wd or 4x4 is your truck? Also, what issues are you having that you think this will fix?

Edited October 20, 2020 by newdude

campinfamily · October 20, 2020

What trim level/cab/engine/2wd or 4x4 is your truck? Also, what issues are you having that you think this will fix?

2019 SLT with the X31 package, crew cab, shirt bed, 4WD. 5.3 engine

Issue is a long story- had a local shop put in a zone 2” leveling kit, they put a hole in the CV never told me, and had a huge mess under the truck with grease everywhere, this kit has new, longer half axles, fixes that, also with the vehicle level, I had sag with just loading the bed for vacation, and we bought a boat to tow and want the rake back, so no sag. Fixes that, and also like the look of it raised a bit, fixes that. Main thing is the CV boot being fixed, as I shoved some grease in it and Gorilla taped it closed for now.

newdude · October 20, 2020

11 minutes ago, campinfamily said:

2019 SLT with the X31 package, crew cab, shirt bed, 4WD.

Issue is a long story- had a local shop put in a zone 2” leveling kit, they put a hole in the CV never told me, and had a huge mess under the truck with grease everywhere, this kit has new, longer half axles, fixes that, also with the vehicle level, I had sag with just loading the bed for vacation, and we bought a bought a boat to tow and want the rake back, so no sag. Fixes that, and also like the look of it raised a bit, fixes that. Main thing is the CV boot being fixed, as I shoved some grease in it and Gorilla taped it closed for now.

10-4

So, not sure where your first # came from, but that's not a good #. The current p/n you have is correct 84768243. GM shows ship direct on it but it will backorder so they are probably on backorder.

If you are willing to call/drive, I show two that might be close to you. There is a 84768243 showing at Pellegrino Buick GMC in Williamstown NJ, and under the old #84649981 there is one at Faulkner GM in Trevose, PA.

campinfamily · October 20, 2020

10-4

So, not sure where your first # came from, but that's not a good #. The current p/n you have is correct 84768243. GM shows ship direct on it but it will backorder so they are probably on backorder.

If you are willing to call/drive, I show two that might be close to you. There is a 84768243 showing at Pellegrino Buick GMC in Williamstown NJ, and under the old #84649981 there is one at Faulkner GM in Trevose, PA.

Wow! Great info! Those may be too far though, but will call them. That new part # 84993582 is on the GM website, see below

Been dealing this for a about 3 months, so I guess waiting for this to come in stock is worth it, just wish I had a timeline.

newdude · October 20, 2020

3 hours ago, campinfamily said:

Wow! Great info! Those may be too far though, but will call them. That new part # 84993582 is on the GM website, see below

Been dealing this for a about 3 months, so I guess waiting for this to come in stock is worth it, just wish I had a timeline.

Funny its on GMC's accessories site, but right in GM parts information its listed as "Not An Active Part" and there is no pricing. Must be a future # that they haven't updated in their system yet.

Edited October 20, 2020 by newdude

campinfamily · October 20, 2020

Funny its on GMC's accessories site, but right in GM parts information its listed as "Not An Active Part" and there is no pricing. Must be a future # that they haven't updated in their system yet.

Yeah, that’s what I’m thinking too, may just live with my current situation for a couple weeks and see what happens.

Only other thing I can think of is, have the boot replaced, and put some 2” blocks in the back to have some rake back. But think waiting is a better long term options.

Anyone else have an idea?! Lol

OnTheReel · October 20, 2020

Guessing a lot of the GM parts websites just drop ship from GM, but some say “in stock”. As does a listing on eBay (overpriced but in stock).

https://www.ebay.com/itm/402068218601

Maybe call those parts sites and see if they actually have it on hand.

campinfamily · October 20, 2020

2 hours ago, OnTheReel said:

Guessing a lot of the GM parts websites just drop ship from GM, but some say “in stock”. As does a listing on eBay (overpriced but in stock).

https://www.ebay.com/itm/402068218601

Maybe call those parts sites and see if they actually have it on hand.

Yeah, I may try that tomorrow. But, then I have to find someone to install it. already had bad luck the first time.

OnTheReel · October 20, 2020

See if the dealer is willing to install from a third party since they are unable to obtain it themselves. It’s a GM part and they know the billable labor, and all that. Shouldn’t really be an issue unless they want to get sticky about it.

campinfamily · October 20, 2020

11 minutes ago, OnTheReel said:

See if the dealer is willing to install from a third party since they are unable to obtain it themselves. It’s a GM part and they know the billable labor, and all that. Shouldn’t really be an issue unless they want to get sticky about it.

I already asked that question, if i can buy from eBay and bring there, and they said no.

pewterliftedz · October 21, 2020

22 hours ago, campinfamily said:

I already asked that question, if i can buy from eBay and bring there, and they said no.

Find another dealer man, it's a GM part, most will be happy to take your money and install it. Plus there is some programming that is included with the kit that a dealer needs to do.

Keep and eye on this listing, they come back in stock from time to time:

https://www.ebay.com/itm/84768243-Next-Gen-Silverado-Sierra-1500-GM-OEM-4WD-2-Suspension-Lift-Kit-NEW-/273709645795

Edited October 21, 2020 by pewterliftedz