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GM Warranty "Special Coverage N192289390"


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I logged in to My GMC site to check warranty and noticed an additional coverage.

 

Special Coverage N192289390

 

Covered to 180,000 miles or 12 years. Anybody know what this is? Google returned nothing.

 

 

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24 minutes ago, Brummie99 said:

I logged in to My GMC site to check warranty and noticed an additional coverage.

 

Special Coverage N192289390

 

Covered to 180,000 miles or 12 years. Anybody know what this is? Google returned nothing.

 

 

Check here....http://Special Coverage N192289390

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28 minutes ago, lryfer said:

type gm N192289390 coverage   Comes up as extended warranty.

 

Can you elaborate? Provide a link?

 

If I have an extended warranty, it's news to me.

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Seatbelt anchor.  The same thing that was part of an earlier recall.  Just to clarify, special coverages are something that is taken care of at no charge to you if you have that issue.  If you are not having an issue, there is no need to have anything fixed, but if you do end up with the described issue, GM will fix it.  

 

Quote

 

#N192289390: Special Coverage - Seat Belt Anchor Pretensioner Cable - (Jun 2, 2020)

Condition

 

If a driver repeatedly sits on the seat belt cable cover located at the base of the driver’s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield.  If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle’s seat belts.  Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield. The condition described may exist in the following models and model years: 2014-2016 Chevrolet Silverado LD and GMC Sierra LD trucks, limited 2017 Chevrolet Silverado LD and GMC Sierra LD trucks, and limited 2016 Chevrolet Silverado HD and GMC Sierra HD trucks.

 

Special Coverage Adjustment

This special coverage covers the condition described above for a period of 12 years or 180,000 miles (290,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

 

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after June 2, 2020, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to June 2, 2020, must be submitted to the Service Contract provider.

 

Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below. The conditional right to reimbursement is provided by GM solely in the interest of customer satisfaction and is personal to Customers. Customers may not assign and GM does not consent to any assignment of any Customer’s right to submit reimbursement claims, or to receive reimbursement, or any other rights granted by this Special Coverage to any third party, including but not limited to service contract providers, and this Special Coverage is not intended to and does not confer any third party beneficiary, subrogation or contribution rights, or any other rights to reimbursement, against GM, whether in law, equity or otherwise, on any third parties.

 

Correction

Dealers are to replace the pretensioner and side shield for all customers that experience a broken pretensioner cable or come to a dealership with excessive wear on the cable sleeve. The repairs will be made at no charge to the customer.

 

 

 

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18 minutes ago, newdude said:

Seatbelt anchor.  The same thing that was part of an earlier recall.  Just to clarify, special coverages are something that is taken care of at no charge to you if you have that issue.  If you are not having an issue, there is no need to have anything fixed, but if you do end up with the described issue, GM will fix it.  

 

 

 

Great. Thanks for the info.

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  • 1 year later...
11 hours ago, LKC said:

I have a 015 GMC Sierra and my ac condenser has a leak in the right corner weld. I have been reading on it and there seams to be a problem  with the condensers. Has GM had a call back on this problem?

I have not heard of anything. I have great rapport with my dealer, they replaced the Condenser for $344, originally quoted $1,200. Have a talk with your service manager.

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  • 2 weeks later...
  • 4 weeks later...
On 8/14/2021 at 7:50 PM, LKC said:

I have a 015 GMC Sierra and my ac condenser has a leak in the right corner weld. I have been reading on it and there seams to be a problem  with the condensers. Has GM had a call back on this problem?

I had that exact same problem with my 2014 Silverado. Cost me about 800 to fix it IIRC.

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