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OK GM, Fix the darn Bluetooth!!


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This is pissing me off. I've never been able to get my contacts to load to my truck infotainment system. 2019 truck, 2019 phone... You would think it would not be rocket science. Flash forward to yesterday, so we have completed outfitting a new 2020 2500 diesel WT (with the plain jane WT radio). The chief said all the officers can pair their phones to the truck if they wish. What do you know? It takes just a few seconds to pair and completely download my contacts to this bare bones radio. WTF GM??? Issue an update or whatever to my radio so I can use my flipping phone!!!

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Just throwing this out there, but have you made the truck forget the phone (your device) and make the phone forget the truck then try and repair your phone?  It has helped in some cases similar to yours.  Have you tried pairing another phone To your truck?

Edited by SILVER SLED
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1 hour ago, SILVER SLED said:

Just throwing this out there, but have you made the truck forget the phone (your device) and make the phone forget the truck then try and repair your phone?  It has helped in some cases similar to yours.  Have you tried pairing another phone To your truck?

I tried that when I first got the truck back in November. I'll give it another try tomorrow. I haven't tried pairing any other phones to the truck.

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Called GM "Connection" hotline. Worse than useless, didn't know if there was an update or not even when offered VIN of my truck. Typical crap you hear from any call in help line. At least she didn't ask " Is the (insert name of tech object) plugged in?". I did do a forget and pair again on both the truck as well as the phone with no success. I'm not sure the local dealer is going to have a full service staff with all that is going on right now. I've lived with the limitation for 4 months, I guess another month or so isn't going to kill me.

 

Stay safe, stay away from crowds. Flatten the curve and stop hoarding TP!!

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  • 4 years later...

Has anyone got an answer on the blu tooth issue. Worked fine for 8 months then stopped. The add a phone button is greyed out. Tried radio reset,Tried hard restart. Cleared phone from truck an truck from phone will not reconnect. Silverado 2021 rst.    Not like blu tooth hasn't been around for a while . I got kids toys that been here for 10 years an blu tooth still works. Why buy a $60,000 dollar truck if this is what ya get.

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