2019 AT4 Sirius XM Missing Features

txat4 · January 10, 2020

So I have a 2019 AT4 I took delivery of in 6/19. I took the truck into the shop the other day and was provided a loaner 2020 Texas Edition Z31 Sierra. I noticed on the 2020 that the Sirius interface was totally different. The 2020 had album art, settings within Sirius and able to pause music. I've contacted Sirius who referred me back to GM and vice versa. Does anyone that owns a 2019 have this issue or know how to fix it? Please see my attached photos

Edited January 10, 2020 by txat4

rosepaule · January 10, 2020

3 minutes ago, txat4 said:

So I have a 2019 AT4 I took delivery of in 6/19. I took the truck into the shop the other day and was provided a loaner 2020 Texas Edition Z31 Sierra. I noticed on the 2020 that the Sirius interface was totally different. The 2020 had album art, settings within Sirius and able to pause music. I've contacted Sirius who referred me back to GM and vice versa. Does anyone that owns a 2019 have this issue or know how to fix it? Please see my attached photos

Yeah, the 2020s have the SiriusXM 360. If you upgrade your radio to the IOU radio, you should get it. I havent been able to confirm this though. But I would presume the 2020s are RPO code IOU.

txat4 · January 10, 2020

1 minute ago, rosepaule said:

Yeah, the 2020s have the SiriusXM 360. If you upgrade your radio to the IOU radio, you should get it. I havent been able to confirm this though. But I would presume the 2020s are RPO code IOU.

How would I upgrade?

rosepaule · January 10, 2020

3 minutes ago, txat4 said:

How would I upgrade?

https://www.infotainment.com/products/2019-2020-gmc-sierra-intellilink-iou-gps-navigation-hd-radio-upgrade

If it works, let me know. I may want to upgrade mine too.

txat4 · January 10, 2020

Just now, rosepaule said:

https://www.infotainment.com/products/2019-2020-gmc-sierra-intellilink-iou-gps-navigation-hd-radio-upgrade

If it works, let me know. I may want to upgrade mine too.

Jesus! $700, for some cover art. Guess I'll keep what I have. Already spent enough on the truck. Damn shame I would need to upgrade just to get that.

rosepaule · January 10, 2020

1 minute ago, txat4 said:

Jesus! $700, for some cover art. Guess I'll keep what I have. Already spent enough on the truck. Damn shame I would need to upgrade just to get that.

I may don't just so I could resell my IOT radio to someone wanting to upgrade but not pay the night price of the IOU and still get the navigation. If I do it, I'll keep you posted.

Rocz3cqg · January 10, 2020

The 2020 models depending on trim level will have the Sirius XM 360L interface which is new this year. The 2019 Dodge Ram trucks have this option.

Edited January 10, 2020 by Rocz3cqg

txat4 · January 10, 2020

1 minute ago, Rocz3cqg said:

The 2020 models depending on trim level will have the Sirius XM 360L interface which is new this year. NA for upgrade to the 2019 units. The 2019 Dodge Ram trucks have this option.

So I'm SOL?

txat4 · January 10, 2020

I have the IOT according to the barcode under the hood. These are the only differences according to Infotainment website.

IOU Audio system, 8" diagonal GMC Infotainment System with Navigation, includes multi-touch display, AM/FM/SiriusXM stereo, Bluetooth streaming audio for music and most phones, Android Auto and Apple CarPlay capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings

1 - Included and only available with (Y29) Infotainment Package I.
2 - Included and only available with (Y3I) Infotainment Package II.

IOT Audio system, 8" diagonal GMC Infotainment System with Navigation, includes multi-touch display, AM/FM/SiriusXM stereo, Bluetooth streaming audio for music and most phones, Android Auto and Apple CarPlay capability for compatible phones, advanced voice recognition, in-vehicle apps, personalized profiles for infotainment and vehicle settings. Includes greater memory.

Rocz3cqg · January 10, 2020

12 minutes ago, txat4 said:

So I'm SOL?

Probably until more info becomes available. The new Sirius XM 360L uses streaming thru LTE at times and that itself might have new connectors etc.

txat4 · January 10, 2020

1 minute ago, Rocz3cqg said:

Probably until more info becomes available. The new Sirius XM 360L uses streaming thru LTE at times and that itself might have new connectors etc.

IOT and IOU look identical to me. What a damn shame.

Booger T · January 10, 2020

Sirius XM 360L is part of Convenience II package.

txat4 · January 10, 2020

22 minutes ago, Booger T said:

Sirius XM 360L is part of Convenience II package.

Ah ok. Yea I cant see spending $700 for that. I did call sirius and she said my radio isn't capable but also stated with 360 you can watch videos too. Obviously you would need data and that's just another money grab for GM.

Cypher3619 · January 15, 2020

On 1/9/2020 at 8:12 PM, Rocz3cqg said:

The 2020 models depending on trim level will have the Sirius XM 360L interface which is new this year. The 2019 Dodge Ram trucks have this option.

Just picked up my 19 LT work truck and have been all through the screen trying to figure this out as well. I can't believe we need a $700 new unit for a simple capability like this. My wife's 13 Explorer can do this and my 14 Ram could after a software update and it's only the Bighorn package, nothing crazy like a Laramie or anything. Loving the truck but gotta say there are some little things that Chevy is really disappointing me. Thank god for these forums as the non auto dimming rear-view mirror is another frustrating thing for a 2019 model vehicle. I ordered my new mirror last night.

bigdoug42 · February 6, 2020

Just download the Sirius app to your smartphone, and plug in Android auto, Sirius will appear on the radio screen with the album cover. Your have to change channels with your phone, however. Or just Bluetooth through without Android, and you get screen without cover art.