Mechanical Vacuum Pump-Special Coverage Program

aseibel · May 2, 2019

I'm pretty sure GM has a full time team of lawyers working for them. If they believe this issue will not leave them liable for death or injury in a lawsuit, they must not think its that serious.

If it was possible for this issue to cause a problem that would lead to litigation, don't you think your letter would have said "RECALL" on the top? Isn't the thread of being held liable in court the only thing that matters? They don't issue recalls or repair warranty parts out of the goodness of their hearts.

Mozzer · May 2, 2019

. If they believe this issue will not leave them liable for death or injury in a lawsuit, they must not think its that serious.

.

Death maybe, injuries would be a $$ calculation by those lawyers for warranty vs injury payout costs in my opinion.

Sent using Tapatalk - 2014 5.3 WT

YEGbluesilverado · May 2, 2019

I had mine replaced 2 weeks ago. Had the rock hard pedal in drive thru lines. usually on the third to forth apply with no throttle input.

njk4o5 · May 2, 2019

im out of warranty, i wonder if they will fix mine for free? i have the issue pretty bad. It gets interesting backing my boat down the ramp thats for sure.

I guess if they dont cover i can just get into a accident and get some serious insurance $$ right?

Jacoby · May 2, 2019

I have a Canada truck purchased in the USA and no letter as of yet

Got something similar to this on my wifes MDX the other day. Something about the piston rings can become distorted over time and cause it to burn excessive oil and the powertrain warranty was being extended to 120k miles and 10yrs

midwestdenaliguy · May 2, 2019

1 hour ago, aseibel said:

I'm pretty sure GM has a full time team of lawyers working for them. If they believe this issue will not leave them liable for death or injury in a lawsuit, they must not think its that serious.

If it was possible for this issue to cause a problem that would lead to litigation, don't you think your letter would have said "RECALL" on the top? Isn't the thread of being held liable in court the only thing that matters? They don't issue recalls or repair warranty parts out of the goodness of their hearts.

Yeah they have a team of lawyers and actuaries that analyze it for them and make recommendations. The link I posted about the person suing GM over their accident was in reply to your statement "Apparently this issue has not caused anyone to rear-end another vehicle". Could this brake issue never result in death? Sure. Are my wife and I willing to be the first death that forces this to be a full blown recall? Nope. If your point is that people make a bigger deal out of simple fixes more than they should, I won't argue there...it happens too often. But any issues related to my brakes are something I just won't mess with. If it was a design issue the automaker should make it right. GM is attempting to do that with this extended warranty, although I'd argue they should replace them all...but I'm not an actuary :-)

Sierra Dan · May 2, 2019

36 minutes ago, njk4o5 said:

im out of warranty, i wonder if they will fix mine for free? i have the issue pretty bad. It gets interesting backing my boat down the ramp thats for sure.

I guess if they dont cover i can just get into a accident and get some serious insurance $$ right?

S.O.L. if you are beyond 6 years or 72K miles unless you can get a dealer to Goodwill it.

Nitrousbird · May 2, 2019

When was the part redesigned and did the new design fix the issue. Mine is a very late build '18 so I would assume it already came with the newest unit. I haven't had any issues yet.

Sierra Dan · May 2, 2019

Something else that needs to be kept in mind other than accidents or death is the death of the engine due to pump failure.

In many cases the pump grenades when it fails, allowing metal shavings and pieces to enter the engine as the pump is bolted

to the block and lubricated by engine oil.

Stopping is one thing but a blown engine due to pump failure is bad also if you ask me.

Sierra Dan · May 2, 2019

Just now, Nitrousbird said:

When was the part redesigned and did the new design fix the issue. Mine is a very late build '18 so I would assume it already came with the newest unit. I haven't had any issues yet.

A new pump part number or Redesign came about in '16 I believe.

njk4o5 · May 2, 2019

it would be pretty funny to go to the dealer for this fix and have them deny me because im out of warranty, and then get in an accident pulling out of the dealer because my truck wouldnt stop lol

wforrest08 · May 2, 2019

I would have to imagine any stealership worth a sh!t would replace it if you told them it had happened multiple times in the past even if they couldn’t duplicate it. I probably wouldn’t go in tomorrow with the letter in hand stating I want this done now. I’m sure every time they send these letters out for this kind of crap every stealership gets multiple calls/visits a day from owners of said vehicles wanting instant gratification. I’ll wait till this fall sometime when I go get a oil change and casually mention it.

This is my 4th type letter from GM on my 015 so I’m averaging 1 a year. GO TEAM... at least it’s all silly stuff like seat belt, loss of steering, and brakes... ?

I’d also like to know why corporate GM finds it necessary to mail these letters with my vin plastered on the front of the envelope??? Really in this day and age of rampant identity theft and the ability to have a key cut from just the vin, WHY...

I find it funny a lot of guys want to knock Furd or Dodge for this kind of stuff but act like GM is immune to it...

Edited May 2, 2019 by wforrest08

wforrest08 · May 2, 2019

Here is the bulletin for you guy wanting to know what years are covered. So I would assume 018s either have the “updated” part or there hasn’t been enough reports of failures with the 018s yet?

N182202780 - Special Coverage Adjustment - Brake Assist Decreased Due to Vacuum Loss

GLOBAL SAFETY FIELD INVESTIGATIONS

DCS5013

URGENT - DISTRIBUTE IMMEDIATELY

Date: April 10, 2019

Subject: N182202780 - Special Coverage

Brake Assist Decreased due to Vacuum Loss

Models: 2014 – 2017 Cadillac Escalade, Escalade ESV

2014 – 2017 Chevrolet Silverado, Suburban, Tahoe

2014 – 2017 GMC Sierra, Yukon, Yukon XL

To: All General Motors Dealers

General Motors is releasing Special Coverage N182202780 today. The total number of U.S. vehicles involved is approximately 3,357,584. Please see the attached bulletin for details.

This special coverage covers the condition described above for a period of 6 years or 72,000 miles (116,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after April 10, 2019 for US, (April 11, 2019 for Canada), are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to April 10, 2019 for US, (April 11, 2019 for Canada), must be submitted to the Service Contract provider. Vehicle owners or lessees who paid for repairs referenced in this Special Coverage (“Customers”) are eligible for reimbursement of their reasonable and customary expenses in accordance with the procedures specified below.

lapoolboy · May 2, 2019

Is there a way to look at the pump installed on the truck to tell if it is the old design vs. the new design? It *looks* like from pictures I've seen the new pump has a black plastic backplate?