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CarPlay contacts access is limited


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First time poster. Have a 19 Trail Boss LT and when connected to CarPlay get a notice that says “access to contacts limited” but I can see my contacts behind the notice.  Then randomly it will work and I have access to my contacts.  I have attached a picture of what I see. Anyone else experienced this?  I have used multiple cables and it occurs on different phones. 

BC7A44D5-539F-4235-B936-11801703CB04.jpeg

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