iPhone is continually lowered when connect to GMC

[eppieguy]

No matter what volume my IPhone is when in the truck and connected to Bluetooth, the truck speakers will ring at whatever volume it is set at on the radio, the radio has 2 different volume settings, one for radio, one for phone and I'm pretty sure Navigation is another setting, when a call comes in you turn your volume knob on the radio and the ringer will get louder, it should stay at the last setting every time you get in the truck. I guess thats where my confusion was, I've always had the truck ring when I get a phone call, never paid attention the ringer on the phone itself. 

[Ranger522vx]

I’ve been noticing these issues on my new trail boss but after receiving calls from people while driving I’m realizing it’s not ringing in the truck.  

 

I have the same issue with the ringer on my iPhone turning down when connecting to the truck as everyone else.  But today I realized my phone isn’t ringing when I get a call.  Has anyone had this same issue?  I’ve turned the truck ringtone volume up to max and I’ve even turned my phone ringtone back up to max and called myself several times with no ringtone.  It just shows the call coming in on the infotainment screen.  Anyone have any ideas to try?  I could live with my ringer being turned down but if I’m not looking at the screen in the truck I will miss calls as well.  Hopefully they get this fixed very soon.  

Edited August 26, 2019 by Landon Wingate

[AJMBLAZER]

I see the same thing. 

[Ranger522vx]

So I found a work around that I found in another page on here by searching google. Not sure if everyone knows about it but it worked for me.  If you go into iPhone settings, then sounds and haptics, then disable “change with buttons”.  This is right under the ringer volume slider.  I disabled this and now the truck doesn’t turn my ringtone volume down every time it connects to Bluetooth.  

[Chevyfan86]

I have tried this but it didn't fix my problem.  I will definitely try again!

 

One problem I was having is that the ringer volume in the truck was low and I would not hear it ring but just see it on the display.  I found a way to help this but I don't know if it is a long term fix yet.  What I did was have someone call my cell phone when connected to the truck with bluetooth.  While the phone is ringing, before I answer it, I was able to turn the volume knob on the radio and turn the ringer volume up in the truck.  Someone had said that there were different volume settings for the music and ringer volume.  But I could not find a way to adjust the ringer volume other than this.   Once I get out of the truck though, the ringer volume on the phone resets to the current volume setting on the truck audio.  I am still checking the ringer volume on my iphone and seeing how it changes based on the audio volume level in the truck.  

 

[TackleBox]

On 8/28/2019 at 4:36 PM, Landon Wingate said:

So I found a work around that I found in another page on here by searching google. Not sure if everyone knows about it but it worked for me.  If you go into iPhone settings, then sounds and haptics, then disable “change with buttons”.  This is right under the ringer volume slider.  I disabled this and now the truck doesn’t turn my ringtone volume down every time it connects to Bluetooth.  

I will be giving this a try tomorrow for sure- it has been driving me nuts!

[LuckyStryke]

I have a 2019 Sierra Denali and just recently purchased a new iPhone 11. Every time my phone connects with the truck it turns the volume all the way down. I have tried to turn it back up but it doesn't stay, goes down to silent. Incredibly annoying! Now my phone won't even ring through the truck speakers, even more annoying. Technology is good but come on fix the simple problems. 

[jjkGURU]

Going on 2 months and mine still does it in both T1’s...

[Shotgun050]

I bought a 2019 high country September 30,2019 same lowered volume issues since day one, I have to constantly raise volume and ringer after I leave vehicle or I barely hear a call & use the phone for alarm 

[Garywallace]

Anyone figure this out yet?

[2016 Sierra Owner]

13 hours ago, Garywallace said:

Anyone figure this out yet?

It's on the Apple forums to. People are saying it happens to them when they connect BT headphones. That tells me it's an Apple issue.

[Ryno12]

Anyone figure this out yet?

Yes.

When your phone connects via Bluetooth, you adjust the phone ringtone volume with the trucks volume controls. As your phone is ringing in the truck, turn the volume up to your desired level. Once that setting is set, it will stay at that level every time to connect to the vehicle. Your phone will still show that the volume is low but the truck ringtone will be at the level you set it at.

I keep my iPhone on silent mode all the time but as soon as it connects to the truck, my normal ringtone will play through the trucks speakers at the volume I set with the trucks volume controls.

[AJMBLAZER]

That doesn’t fix the phone’s ringer volume dropping every time it hooks up to the truck. 

[Ryno12]

That doesn’t fix the phone’s ringer volume dropping every time it hooks up to the truck. 

 

Meaning what? The ringer volume on the phone or the ringer volume of the truck?

 

Once the phone is connected to the truck, the truck becomes the master volume control and the phone’s volume buttons no longer matter. And once the ring volume on the truck is adjusted accordingly, there is no longer an issue.

 

Yes, the phone volume still shows that it’s low, but what difference does it make when the volume in the truck (the one that matters) is at the desired level?

[AJMBLAZER]

The problem that most people have is that the phones actual ringer volume is set very low and remains so even after you get out of the vehicle.