Rear camera too bright?

[UncleG]

What I found on my 2019, the problem is not the camera, it's the two incense plate lights that are shining below.

To prove my theory, I put a piece of duct over each of the leds for the license plate. Now at O dark thirty, when I leave for work, I can back out of the garage and still see my side mirrors, before it snags the door trim.

[cltsig]

35 minutes ago, UncleG said:

What I found on my 2019, the problem is not the camera, it's the two incense plate lights that are shining below.

To prove my theory, I put a piece of duct over each of the leds for the license plate. Now at O dark thirty, when I leave for work, I can back out of the garage and still see my side mirrors, before it snags the door trim.

Seems possible but the whole screen brightness goes full up on mine when going into reverse, even before the image hits the screen.  What you are suggesting may help but I believe it is a software bug that makes the screen go into full brightness when reversing.

[UncleG]

I had mine in last week because of the screen going blank, the dealer found it was down rev and updated it. He thought it may help the screen brightness. It did not. It may very well be a combination of various issues. The duct tape was just a quick, cheap way to see if I could change the problem.

Cheers

[Jmac572]

For anyone still struggling with this, I just got off the phone with GM’s infotainment helpline and, per the  supervisor I spoke with, confirmed Chevrolet has an open case on this and is attempting to develop a fix. More GMC owners need to go to their dealer to report this problem so it is made aware that it is brand wide not specific to Chevrolet and so the fix is made a priority.  I have almost backed into other cars and my house several times due to the screen brightness blinding my vision.

[Sconman]

2019 Silverado here, and my first truck with a backup camera.  They need to just add a button to temporarily shut off the display when needed.  Trying to backup a trailer in the dark with no streetlights is darn near impossible because I cannot see the side mirrors with that bright display.  The camera is useless for backing a trailer so being able to shut off the display would make sense.  

[anthony2558]

On 12/31/2019 at 4:26 PM, Sconman said:

2019 Silverado here, and my first truck with a backup camera.  They need to just add a button to temporarily shut off the display when needed.  Trying to backup a trailer in the dark with no streetlights is darn near impossible because I cannot see the side mirrors with that bright display.  The camera is useless for backing a trailer so being able to shut off the display would make sense.  

THIS.

[tthomp3]

Same problem with my 2020 RST. Upgraded from a 2018 Redline which also had the problem. Considering trying the same fix I applied with the 2018 (post somewhere on here about disconnecting a wire from the radio stack). FWIW, my gf just got a 2020 Blazer, and it also has the issue. Seems like just a GM thing. 

[19Sierra]

I've found that turning on the cargo lamps helps out a little.

[Bobv07662]

My truck is in the dealer right now for the 8 speed transmission fluid flush. I mentioned the brightness of the back-up camera to the service writer for the 3rd time. Fingers crossed and I will report back with any updates.

[Bobv07662]

Good news! Got the truck back today and they were able to correct the issue. My service writer was able to research a fix and I'm happy to report the night time backup camera is no longer blindingly bright. As a side benefit the color contrast is much better as well.

[bamorris2]

Good news! Got the truck back today and they were able to correct the issue. My service writer was able to research a fix and I'm happy to report the night time backup camera is no longer blindingly bright. As a side benefit the color contrast is much better as well.

Can you share what exactly they did to remedy the situation? Hopefully your repair order has some details. Thanks!

[Thejet07]

Yes please share what they did. Would be a huge help


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[Bobv07662]

The Work Order receipt lists the operation as...

 

J# 6 02CVZ

CUSTOMER STATES WHEN IN REVERSE DISPLAY SCREEN DOES NOT DIM AND IS VERY BRIGHT

REFLASHED SOFTWARE 2886858 80YN48734810

 

Hope this helps you all get the issue corrected. I have a very long driveway and it was a PITA to back in or out at night before. Now it's a pleasure.

[Thejet07]

Just curious but did you ever get lines are static in your screen when hitting the brakes in reverse? If so, did the reflash help as well?


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[Bobv07662]

Never had lines or static in the reverse camera display at night, just what I would call "over-saturation". Way too bright, but now it's all cleared up.