Nav Map Screen

CptCook · December 17, 2018

We have had our new AT4 for 3 days now. The truck is brilliant! The tailgate was really well designed, the HUD is much more intuitive and useful than anticipated, BUT....... When using the Nav function, on the map screen, I can't see the information displayed. The map display is very washed out, seeming like the brightness is turned all the way up, but the contrast is turned all the way down. There is no black on the display at all. Just greyscale letters and numbers. Very light pastel coloring for the map items. I had tried to switch to Google Maps and Waze with Android auto, hoping those maps would work better. But no, they just use the native display colors when displayed on the infotainment center. This display just doesn't work well for me. Is it possible there is something wrong with my head unit, or do I need to learn to live with this? Is everyone else's map screen crisp and bright, or washed out and hard to read like mine?

KA0S · December 17, 2018

I have no problems with mine. Perhaps you need a head unit swap.

Sent from my SM-N960W using Tapatalk

cltsig · December 17, 2018

I tried mine and noticed the same thing. Very little contrast, lots of grays, so haven't used it since.

Rhino19 · December 17, 2018

My 19 Sierra Nav screen also has a "washed out" look both day and night. What was wrong with previous years? I don't have an answer yet on a possible soft ware update that would help.

Loco-diablo · December 18, 2018

Sounds like there may be a bad batch of displays?

Sent from my iPhone using Tapatalk

sams819 · December 18, 2018

MIne is the same. Can't read it at all.

DeLucecc · December 18, 2018

That doesn't sound right at all. Mine looks great

smit303 · December 18, 2018

Mine is also washed out. I can see and read things alright but it is a very underwhelming display.

Rocz3cqg · December 18, 2018

Could we see some pics of the affected screens please?

CptCook · December 22, 2018

Here is a picture of my nav display. At the top of the display you can read "Waze" and "1250" because they are high contrast black. But nothing on the map is . Just washed out light greyscale and muted colors. There are street names on the display in the picture. You just can't see them.

eppieguy · December 27, 2018

Mine looks very dull and washed out as well. Seems it needs to have a contrast adjustment someplace but obviously it doesn’t. I’ll bring it to the dealers attention when I have my 30 day check up.

smit303 · December 28, 2018

When mine is in night mode it looks a lot better. I switched it in settings. Much better contrast.

eppieguy · December 28, 2018

10 hours ago, smit303 said:

When mine is in night mode it looks a lot better. I switched it in settings. Much better contrast.

I did the same but I don’t think we should have to do that. I called the infotainment tech line, they confirmed there is no contrast setting for the screen, they suggested I calibrate the screen, told them I tried that already they said take it to the dealer.

VGZPRT · June 6, 2019

2019 Sierra Denali here same issue screens sucks washed out colors no adjustment options. Way to bright at night just turns gray when you dim the instrument cluster no individual control sad for 70k

Edited June 6, 2019 by VGZPRT