What did you pay for your truck?

Chevyguy273 · July 8, 2020

2 minutes ago, krisftw said:

It's possible. I got 13k off MSRP for an RST. Just depends on the dealer you go to. Costco gives 1k if you're a member.

That’s 1 thing that my state doesn’t have a Costco. We have BJs and Sams Clubs. The nearest Costco is a hundred miles away.

2020SierraDenali · July 9, 2020

Just have to remember the $50-60K valued trucks you're getting 10K or so off today is about a $30K truck at trade-in in a couple years or so. Then you'll see sob stories of people getting pissed off at the dealers who will only give them $30K max for a new 2023 1500...the discounts usually cut both ways.

Lionel Olguin · July 9, 2020

Yes your right but when I purchased my truck I made the decision that I was going to keep my High Country till the end and till this day I get complements daily.

topgear1224 · July 9, 2020

Just have to remember the $50-60K valued trucks you're getting 10K or so off today is about a $30K truck at trade-in in a couple years or so. Then you'll see sob stories of people getting pissed off at the dealers who will only give them $30K max for a new 2023 1500...the discounts usually cut both ways.

yeah local dealer is basically giving the middle finger to GM corporate, they have told them multiple times that they need to solve this brake issue and the dealer keeps saying that's just how it is.

Driven multiple 2019-2020 s it is not just "how it is". pretty sure if everybody's brakes decided to randomly fall to the floor and not stop the vehicle even when they're on the ground that GM would have already been sued.

Ran a black book on my truck and it's listed at 43K with 6k miles [emoji31]. MSRP was 59K.

No idea what to do now. I really prefer not to take such a nasty hit.

but at the same time don't know if I could live with myself if I kill somebody crossing the crosswalk because the truck suddenly decides not to slow down below 20 miles an hour with my foot on the floor. (It's random so can't really adapt to it)

my mechanical background tells me the problems two fold there's definitely a problem where we're not generating enough friction at the pad/rotor contact point. That's one of the issues. the falling pedal is directly related to this brand new brake system.

Combined they have the potential to be lethal.

Put the truck in 4 low today. Got up to about 8mph. Applied the brakes like I normally do. Pedal Hit the floor. Truck creeped to a slow stop.

I love my 2003 2500HD 8.1L/Allison. But it's clear GM has fallen far from Grace.

Next nearest dealer is 400 miles south.

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Reflexsilver · July 9, 2020

On 7/5/2020 at 8:09 AM, krisftw said:

Got a 2020 1500 RST with convenience I & II, leather, all star package, trailer package. Got a spray on bed liner and tints included in the deal.

MSRP $50k

OTD $40k.

was 38k without taxes etc.

got the $5500 cash incentive

costco $1500

lease incentive $1500

first responder incentive and dealer gave me $4500.

car was not in stock but had one with vin assigned and leaving factory. Should arrive in 1-2 weeks.

Paperwork signed and all. Financed through GM.

my question - now that it’s July do I still get all my rebates?

Lease incentive and financed? Did you lease it or finance it? Either way terrific deal. I need dealers in WA to give me cash incentive and mil discount. That would be terrific.

JimCost2014 · July 9, 2020

On 7/5/2020 at 8:09 AM, krisftw said:

Paperwork signed and all. Financed through GM.

Good salesperson, and desk, not for you, but they were closer to their quota for June, at your expense.

Maybe look for a new dealership in the future. Hope they make it up with "free" service packages.

JimCost2014 · July 9, 2020

23 minutes ago, Reflexsilver said:

Lease incentive and financed? Did you lease it or finance it? Either way terrific deal. I need dealers in WA to give me cash incentive and mil discount. That would be terrific.

Who are you dealing with, where is Washington are you?

JimCost2014 · July 9, 2020

27 minutes ago, topgear1224 said:

yeah local dealer is basically giving the middle finger to GM corporate, they have told them multiple times that they need to solve this brake issue and the dealer keeps saying that's just how it is.

Lemon law, call GM yourself, they are graded on how they treat customers, raise hell, if you need too, shut the dealership down.

If you are not happy, let everyone in earshot know, social media, local news, demand to speak with the ownership, don't go down without a fight!!!

JimCost2014 · July 9, 2020

30 minutes ago, topgear1224 said:

yeah local dealer is basically giving the middle finger to GM corporate, they have told them multiple times that they need to solve this brake issue and the dealer keeps saying that's just how it is.

Driven multiple 2019-2020 s it is not just "how it is". pretty sure if everybody's brakes decided to randomly fall to the floor and not stop the vehicle even when they're on the ground that GM would have already been sued.

Ran a black book on my truck and it's listed at 43K with 6k miles . MSRP was 59K.

No idea what to do now. I really prefer not to take such a nasty hit.

but at the same time don't know if I could live with myself if I kill somebody crossing the crosswalk because the truck suddenly decides not to slow down below 20 miles an hour with my foot on the floor. (It's random so can't really adapt to it)

my mechanical background tells me the problems two fold there's definitely a problem where we're not generating enough friction at the pad/rotor contact point. That's one of the issues. the falling pedal is directly related to this brand new brake system.

Combined they have the potential to be lethal.

Put the truck in 4 low today. Got up to about 8mph. Applied the brakes like I normally do. Pedal Hit the floor. Truck creeped to a slow stop.

I love my 2003 2500HD 8.1L/Allison. But it's clear GM has fallen far from Grace.

Next nearest dealer is 400 miles south.

Sent from my SM-N975U using Tapatalk

If the service department can not solve the problem, it is a failing grade, and someone has to be the bigger person and admit defeat to help the customer. Then it goes to the next level to get you out of the truck.

topgear1224 · July 9, 2020

Lemon law, call GM yourself, they are graded on how they treat customers, raise hell, if you need too, shut the dealership down.

If you are not happy, let everyone in earshot know, social media, local news, demand to speak with the ownership, don't go down without a fight!!!

the lemon law won't work because this dealership is extremely careful.

every single time that I've mentioned the brake issue they write it down and then they claim that they cannot replicate the problem. only once they acknowledge any issues and they were communication module codes and they quoted a TSB. well I looked up that TSB and it explicitly states that there will be no noticeable changes in brake performance. when I called them three days later they said "well we're not doing anything until a software update gets released by GM could be 6 months could be a year."

The software update did help firm the brake pedal up a bit but you still have to get more than halfway through the travel before anything happens most of the time.

in order to attempt to proceed under lemon law it has to note the problem, be replicated by the dealer and three fixes attempted.

I checked my dashcam footage and they can't replicate the problem because they're not even trying to. I've already explained to them that the brake assist part works just fine.

they go out to the road next to the dealership and perform 3 ABS stops then bring the truck back and call me to pick it up.

The new system has a slight delay while the electronics calculate how much braking Force to give.

originally they claimed the reason why the pedal is softening up as I am applying it was because of the start-stop system on the 2020's.

The dealership makes me wait 3 to 4 weeks for an appointment. No loner unless the truck is actively being worked on. (I understand this policy but at the same time when it's a brake concern I think that that's just ridiculous)

every once in awhile the system will work correctly, I'll touch the brake the pedal will immediately firm up in the first 25% of travel As you expect it to. Other times it gets firm and then falls. Very unpredictable. Nearly gave myself whiplash the other day when it suddenly decided to work "correctly".

I've told them that they need to bleed the brakes. they'll tell me they did over the phone but when I check the actual service receipt it says nothing of the sorts. when I called them out about it they said it wasn't necessary and that's why they weren't going to do it.

The vehicle also has a nasty habit when it's downshifting from 3rd to 2nd finally to first of actually fighting the brakes. I confirmed this by keeping my foot in exactly the same position and knocking it into neutral. Although I think if we fixed the brake friction issue this problem would likely go away. This typically occurs when I'm dragging the breakdown to a controlled calm stop. (No nose dive)

Because of covid-19 they won't get in the truck so I have to explain it to them. I tried to capture it on video but of course every time that I'm in an area where it's safe for me to actually attempt to film and replicate the problem it doesn't happen.

Yes I've made sure that I'm not accidentally pushing the gas pedal at the same time.

With this system you can't really pump the brakes up. You kind of can but you have to apply release wait about a 1.5 seconds and then apply again. (Vs "double tapping" to flash the lights to alert drivers) not really helpful in City traffic.

When the system works, the brakes feel fantastic (other than the overall lack of bite) they are very easily modulated and everything. most of the time though you have no modulation whatsoever so for instance going from 25% travel to 50% travel does absolutely nothing.

There's a mountain loop about 10 miles away from me. It's pretty good for overall vehicle testing. It certainly isn't a Mulholland or tail of the dragon. Very open no really tight corners. 10 total turns over 8.8 miles.

what I found is a lot of corners I'm carrying way more speed(5-8mph) than I mean to because the truck is simply not slowing down correctly and I'm tending to stay on the brake as I'm turning which is something that I never do (over driving the corner). I am not going max attack or anything, just cruising.

I've only towed twice with it and what I've noticed is the delay is very apparent when the brakes actually activate. It has to be that computer module because the trailer brakes are actually engaging momentarily before the truck brakes. I've also noticed that I have to crank the hell out of the trailer gain. I am very familiar with this trailer and it definitely has more brakes than necessary. never really experienced any brake fade though in all fairness I also wasn't attempting to test that.

When you factor in the this truck has 4 piston front calipers I'm just completely speechless how the system can be this bad!!

Been to the dealer 4 times in less than 3 months. Completely ridiculous at this point. typically I pick it up and within 3 days I have to call them back to schedule another appointment.

With my mechanical background I could in theory attempt to solve the friction problem (slotted rotors). But I can't do anything about the electronics. I don't dare touch it because I'm sure the bleeding procedure requires computer activation.

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topgear1224 · July 9, 2020

If the service department can not solve the problem, it is a failing grade, and someone has to be the bigger person and admit defeat to help the customer. Then it goes to the next level to get you out of the truck.

I've been in constant communication with GM customer service.

I think they had to tell the dealer five times to call me and the dealer still waited another two weeks and finally called me to tell me "hey your parts are in" (grill shutters assembly and rear seat hinge)......

this is before you get to the fact that my rear shocks basically don't do anything anymore. Lots of rear bump stop hits. They said until they leak they aren't doing anything. It's clearly the shocks with the speed of the movements.

We have a stock 95 f150 with super cheap $15 Gabriel shocks on it. Same road same speed and it's the brand new truck that's slamming into the bump stops and getting all uncontrolled.

Comparing it to the 2003 2500HD is unfair because the front uses torsion bars, which act like a variable rate spring, and it has a 6-inch Lift on 35s running Bilstein 5160s.

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Perry Biakeddy · July 9, 2020

try the gabrial ultra yhey are more beefier I have those on my f-150 for water hauling and they doing good so far after 5 years

Perry Biakeddy · July 9, 2020

I have an 89 chevy truck it starts and dies after 5 seconds..i replaced fuel pump and filter checked ignition components and still no luck...any ideas?

davester · July 9, 2020

24 minutes ago, Perry Biakeddy said:

I have an 89 chevy truck it starts and dies after 5 seconds..i replaced fuel pump and filter checked ignition components and still no luck...any ideas?

not the thread for this, maybe create a new thread with your problem in the right subforum...

JimCost2014 · July 9, 2020

11 hours ago, topgear1224 said:

I've been in constant communication with GM customer service.

I think they had to tell the dealer five times to call me and the dealer still waited another two weeks and finally called me to tell me "hey your parts are in" (grill shutters assembly and rear seat hinge)......

this is before you get to the fact that my rear shocks basically don't do anything anymore. Lots of rear bump stop hits. They said until they leak they aren't doing anything. It's clearly the shocks with the speed of the movements.

We have a stock 95 f150 with super cheap $15 Gabriel shocks on it. Same road same speed and it's the brand new truck that's slamming into the bump stops and getting all uncontrolled.

Comparing it to the 2003 2500HD is unfair because the front uses torsion bars, which act like a variable rate spring, and it has a 6-inch Lift on 35s running Bilstein 5160s.

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Have you asked for a buy back, or a trade allowance to get out of the truck?

If you are this unhappy with the truck, GM has to know by now.