Rear window leak

white94rx · April 16, 2019

They picked mine up earlier today. Did one deodorizer treatment, which had little effect. The area GM rep did come by and see my truck today. Confirmed that it smells. They're doing a second, stronger chlorine treatment now. I'll have it back tomorrow, fixed or not.

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ShamrockShooter · April 16, 2019

They picked mine up earlier today. Did one deodorizer treatment, which had little effect. The area GM rep did come by and see my truck today. Confirmed that it smells. They're doing a second, stronger chlorine treatment now. I'll have it back tomorrow, fixed or not.

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Can you smell from a specific spot or two, or is it just a general smell through out the cabin? It doesn't take long to remove the rear seats. I'd be taking those suckers off as soon as I got the truck home and start pulling up carpet and padding to see what smells

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ShamrockShooter · April 16, 2019

They picked mine up earlier today. Did one deodorizer treatment, which had little effect. The area GM rep did come by and see my truck today. Confirmed that it smells. They're doing a second, stronger chlorine treatment now. I'll have it back tomorrow, fixed or not.

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Also, keep good records. Each supposed deodorizer treatment I would consider a separate repair attempt as far as lemon law is concerned. They replaced carpet that's 1, deodorizer treatment that 2, second deodorizer that's 3. 4th attempt should trigger lemon law depending on your state.

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white94rx · April 16, 2019

That's a very valid point. I hadn't thought of that about each item should be seen as a repair attempt. I'll have to bring that up.

There's no general area, or part of the truck I can smell it on. It's just overwhelming when you open the door and get in. It's unmistakable. Especially when the truck has been closed up for any period of time. But even just driving home from work yesterday, I could catch a whiff of it every now and then.

The truck they loaned me is the 4 banger turbo. This just isn't right for a truck. Lol. It doesn't sound or feel right. I wonder how it would pull my boat.....

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ShamrockShooter · April 16, 2019

That's a very valid point. I hadn't thought of that about each item should be seen as a repair attempt. I'll have to bring that up.

There's no general area, or part of the truck I can smell it on. It's just overwhelming when you open the door and get in. It's unmistakable. Especially when the truck has been closed up for any period of time. But even just driving home from work yesterday, I could catch a whiff of it every now and then.

The truck they loaned me is the 4 banger turbo. This just isn't right for a truck. Lol. It doesn't sound or feel right. I wonder how it would pull my boat.....

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Then what area are they deodorizing?

I would not mention the lemon law thing until after the 4th attempt and it still smells. Also keep track of the number of days the truck was at the dealer. Most states it's 30 days cumulative out of service for a lemon

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white94rx · April 16, 2019

It's basically a bomb type thing. Just fills the entire cabin with a chemical, (chlorine), that's supposed to kill any organic material (ie mold/mildew)

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ShamrockShooter · April 16, 2019

It's basically a bomb type thing. Just fills the entire cabin with a chemical, (chlorine), that's supposed to kill any organic material (ie mold/mildew)

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That sounds like snake oil. Won't do jack squat. Mold needs moisture and food to grow. I would just keep saying you smell it till four attempts then make your case for lemon law.

Off topic but I have had AC condenser mold issues in my cars vents before. You sure it's not that giving you the smell?

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white94rx · April 16, 2019

No, it's definitely not mildew or mold from the evaporator. As a BMW tech, I deal with that on a regular basis. There's no doubt what this is. I've smelled my fair share of customer cars that have had leaks, or left windows, convertible top, or sunroof open accidentally to know exactly what the smell is. And that being said, they really should be ashamed of the quality of work they're putting out. They must have Ray Charles, or Forrest Gump working on my truck. This crap would not fly in my shop. The tech would be written up at the least, and the vehicle would be taken over by a senior tech, or the shop foreman himself.

They're gonna buy it back, whether they know it yet or not. It really is snake oil. No amount of chemical fog will ever get rid of this smell. And this will be the third chemical bomb they've set off in my truck. And the smell is still there. So unless they replace every single piece of soft absorbent surface and part in the cab (seats, pads, leather, headliner, dash, etc), it's not going away. I guess the fact that they're doing one thing at a time works to my advantage. It's going to get to a point where buying me out of it will cost them less than trying to fix it. All I want is to give me what I owe ($50k) and a little extra to cover the fees, taxes, or whatever so I can get into something else. I'll even stay with a GM product if that helps. Just not another 2019 1500.

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ShamrockShooter · April 17, 2019

No, it's definitely not mildew or mold from the evaporator. As a BMW tech, I deal with that on a regular basis. There's no doubt what this is. I've smelled my fair share of customer cars that have had leaks, or left windows, convertible top, or sunroof open accidentally to know exactly what the smell is. And that being said, they really should be ashamed of the quality of work they're putting out. They must have Ray Charles, or Forrest Gump working on my truck. This crap would not fly in my shop. The tech would be written up at the least, and the vehicle would be taken over by a senior tech, or the shop foreman himself.

They're gonna buy it back, whether they know it yet or not. It really is snake oil. No amount of chemical fog will ever get rid of this smell. And this will be the third chemical bomb they've set off in my truck. And the smell is still there. So unless they replace every single piece of soft absorbent surface and part in the cab (seats, pads, leather, headliner, dash, etc), it's not going away. I guess the fact that they're doing one thing at a time works to my advantage. It's going to get to a point where buying me out of it will cost them less than trying to fix it. All I want is to give me what I owe ($50k) and a little extra to cover the fees, taxes, or whatever so I can get into something else. I'll even stay with a GM product if that helps. Just not another 2019 1500.

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Are you down south with high humidity?

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white94rx · April 17, 2019

Yeah, Atlanta

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lebag335 · April 17, 2019

Y'all are freaking me out about this problem, however; I live in the Panhandle of Texas and it doesn't rain a lot. I'm hoping that I won't have the issues some of you are.

Side note; did y'all's trucks leak right away or did you drive them for a while and the the leak started. I'm wondering if the rear window frame was always broken or if something happened as a result of driving (e.g., body flexing, etc.)?

white94rx · April 17, 2019

Mine has been leaking since before I bought it. There was condensation on the inside of the vehicle when I test drove it.

I wish I followed my instincts.

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ShamrockShooter · April 17, 2019

Y'all are freaking me out about this problem, however; I live in the Panhandle of Texas and it doesn't rain a lot. I'm hoping that I won't have the issues some of you are.

Side note; did y'all's trucks leak right away or did you drive them for a while and the the leak started. I'm wondering if the rear window frame was always broken or if something happened as a result of driving (e.g., body flexing, etc.)?

Mine was in my leaking after 24 hours in my driveway. Multiple water stains in my headliner indicate it probably leaked every time it rained for the 6 months it was on the dealer lot. But who looks up at the headliner when you buy a car?

If you soak your car down with a hose for 10 minutes on the roof and rear window and you don't see any water you are probably fine.

As they say, God gives challenges to those strong enough to handle them.

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white94rx · April 17, 2019

As they say, God gives challenges to those strong enough to handle them.

Hadn't heard that before. But it made my morning just a little better. Thank you.

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M3Master · April 17, 2019

I don't have any headliner damage so i don't think mine leaked right away...and it's got the brown interior so I think it would show.

Side note...the dealer has my car right now and I'm in central Tx. Which means if they don't keep it inside the shop building, I can possibly add a **** ton of hail damage to my list of headaches. I think I'm going to call them up and tell them if they can't gaurantee me that it will be kept inside a building, I'm going to go get it in whatever state of disassembly it might be in and then return it in the morning. At least I can keep it covered. All they will say is that it is kept covered...which probably means there is plastic over the cab.