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One Month After Being Produced Our 2019 Silverado Is Still In Fort Wayne


Zane

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medium.2019_Chevy_Silverado_First_Drive_57.jpg.c4f81d0bc3b22d7e113a12fab3248ae9[1].jpg

A 2019 Trail Boss From The Media First Drive In Wyoming

Zane Merva

Executive Editor, GM-Trucks.com

9/4/2018

 

It hasn't moved one inch. Our 2019 Silverado has sat outside the Fort Wayne Production Factory for a few days shy of one month after being built. Why? We're still not sure. Also, according to Chevy.com's Chat, our order doesn't have an event code. Without an event code we're not sure where our Silverado is in the system or what its status is. 

 

As we said early last week, the reasons for our truck still being at the factory a month after completion range from quality defect to shipping issues. No matter the reason, this is starting to all look pretty silly. In reality, ordering a truck may have been the wrong move. Buying the first random truck to hit our dealer's lot may have been the better move. 

 

The 2019 Silverado and Sierra launch is arguably one of the most important the company has ever worked on. Are they moving slow and making sure things don't go wrong? Or is GM secretly having issues producing and moving the all new platform? We're not sure. We want to say the former, but the longer our truck sits in Indiana, we're inclined to believe the later. 

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Man that's strange there is no order event code.  Even if they get bayed or QC there's usually something.  No stop sale/delivery on the retail front so GM hasn't stopped anyone from selling these trucks yet. 

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Not good or happy news for sure. So it was advertised at event code 4000 ready to ship at one point?

If they are secretly having issues, those issues are probably spreading to the thousands of trucks on the lots now also.

I know one member here with a 2019 Silverado had a hood paint defect that resulted in the entire hood having to be painted over.

Maybe it is related to that and has to be repainted.

There are many North Sky Blue trucks on lots already that I have seen. Even a few Trail Bosses.

 

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I feel your pain. Something similar happened to me when I ordered a Tahoe 20 years ago. It sat in a transit yard for weeks and no one could tell me why or when it would arrive. Even the owner of the dealership couldn't get an answer. One day the truck just showed up.

 

I suspect that if there is no event code then the truck is just waiting for someone to load it up and ship it. GM relies on third parties for shipping logistics. The shipper will get to it when they get to it. Not a satisfying answer, but probably the real reason.

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I looked at dealerships around my neck of the woods this weekend.  Quite a few of the 19's are starting to show up.  Too bad this one seems to be down the list some.  Most of the GMC are the Denali, while Chevy seems very "LT" only, with a few LTZ and one High Country that I found.

 

Something else I noticed.  The tires are bigger in '19 than before.  The previous 20" were 265 55R20 where the '19 20" tires are 265 60R20.  Just a tad higher sidewall.  I guess GM finally realized the 20" tires are just too rough on most of the roads these are driven on.  Still not as good as 18", but any improvement is nice.

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When I ordered my 2014 they lost track of it for several weeks during shipping.  The computer showed it was in Tacoma, WA waiting for shipment to Alaska, but they couldn't find it on the lot.  After about 2 1/2 weeks they were about to write it off as "lost in shipment" when it was discovered sitting on their lot in Aberdeen, WA.  No one was able to explain how it got there or how it had been checked in at Tacoma.  It took about another week for them to get it on a truck for the 80 mile trip to Tacoma so it could finally get on the ship to Alaska.

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3 hours ago, SnowGoAK said:

When I ordered my 2014 they lost track of it for several weeks during shipping.  The computer showed it was in Tacoma, WA waiting for shipment to Alaska, but they couldn't find it on the lot.  After about 2 1/2 weeks they were about to write it off as "lost in shipment" when it was discovered sitting on their lot in Aberdeen, WA.  No one was able to explain how it got there or how it had been checked in at Tacoma.  It took about another week for them to get it on a truck for the 80 mile trip to Tacoma so it could finally get on the ship to Alaska.

Oh how I love the 21st Century - not only can automakers not build a reliable vehicle anymore, but they can't even SHIP the ones they've sold! :rollin:

 

What a friggin world we live in ... :sick:

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13 hours ago, Wild Willie 221 said:

Have you asked the dealer what is going on?

Yes, last week they saw the same thing. The truck was at the factory still. They could see it staged at code 4B00, which could mean a few different things. 

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