Steering Rack Replacement

[tipakajohn]

I am a long time reader but have not needed to ask too many questions until this week.

 

Our current drive, 2014 Silverado CC, has started making a loud noise when backing into a parking space at low speed. It seems that when the wheels are turned left or returned from left to center I can hear a pop or load click. On my last visit to the dealer for the infamous ac condenser problem I had them look into this, thinking it was a ball joint issue. They called be back later in the day and claimed they traced the noise to the steering rack due to a binding and quoted $3200 for the replacement and alignment! What great news to hear since the truck only has 70K miles and is all stock.

 

My old mechanic that we used for our last vehicle, 2003 Trailblazer, has said that he could only get the part from a GM dealer as none of his parts suppliers have a aftermarket rack. I found a rack at Flow GM Parts for around $1400, in the door. The mechanic quoted around 4 hours to replace with an alignment after. 10 years ago I would have tried this without thinking twice about it. Funny how old age catches up with your body!

 

My question for all is how common is this problem on these trucks? Will the rack or controller need a flash after replacement? If so, would the truck still be drivable to get it to the dealer?

 

 

[tbarn]

Yes. Needs to be programmed. Not sure if it is driveable. If not, pull the fuse. Then it should be driveable.

[j13smiley]

Replacement steering rack needs programed?

[tbarn]

Yup. Electronic assist.

[Supreme Pizza]

$1400?
 

$1400! 

 

 

Click here on this link and scroll down: 

 

 https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=2014+Silverado+steering+rack&_sacat=0

[Supreme Pizza]

I would get several free diagnostics before you replace the rack. What if they just wanted your money and it was actually just a ball joint problem. 

[GMBoss]

17 hours ago, starman8tdc said:

$1400?
 

$1400! 

 

 

Click here on this link and scroll down: 

 

 https://www.ebay.com/sch/i.html?_from=R40&_trksid=m570.l1313&_nkw=2014+Silverado+steering+rack&_sacat=0

Thanks for the link..was able to locate the part based on the part number on the listing and managed to find a better price on https://www.gmpartsprime.com/oem/gm-84368393-gear-asm-elec-belt-drv-rack-pinion-strg.html . Hope this helps.

[Supreme Pizza]

25 minutes ago, GMBoss said:

Thanks for the link..was able to locate the part based on the part number on the listing and managed to find a better price on https://www.gmpartsprime.com/oem/gm-84368393-gear-asm-elec-belt-drv-rack-pinion-strg.html . Hope this helps.

 

 

 

Brand new is always ideal, but if you don't mind using a re-manufactured part, you could always go this route: 

 

https://www.detroitaxle.com/shop/steering/complete-power-steering-rack-and-pinion-assembly-chevy-gmc-cadillac-tahoe-yukon-silverado-sierra-escalade/

 

[SoCa2ID]

I have a 2016 Silverado and literally just had the same issue you described fixed under warranty last month.  Just made it too as the odometer was at 34,927 at time of repair. haha.  Anyways, they traced the issue on mine to the Steering gear part # 84368395.  Per the notes on my service receipt it does appear a bunch of programing and "re-learning" took place.  Sorry to hear you are experiencing this problem.  From my quick online research it does appear this is fairly common (especially on trucks with leveling kits)

[tipakajohn]

Everyone....Thanks for all your input. I will need to think about the true dollars now. It appears the dealer would be the easiest, one stop, but of course the most $$$$. No wonder a few here call them stealerships!

 

 

[Jroden]

Is the steering gear electronic and does it need programmed on a 2014 silverado? The dealer just told me my pump was bad they called at the end of the day to tell me my steering gear needs replacing really soon cause it's popping

[tbarn]

2 hours ago, Jroden said:

Is the steering gear electronic and does it need programmed on a 2014 silverado? The dealer just told me my pump was bad they called at the end of the day to tell me my steering gear needs replacing really soon cause it's popping

If you have a pump, you don't have electronic steering. Is yours a 2500?

[Jroden]

Mine is 1500 z71 

[Jroden]

52 minutes ago, tbarn said:

If you have a pump, you don't have electronic steering. Is yours a 2500?

I'm guessing the dealer replaced the electronic steering motor today then called back to inform me the steering gear was popping and wouldn't last much longer and I was looking at 2300 for that. I haven't heard any popping