Body warranty

Doug Rosewood · August 10, 2017

Has anybody had to use their factory warranty for body issues? I noticed I have a chip missing from the bottom edge of my tailgate where it appears to be painted over by the factory. Im not really sure If I should take it in or live with it. The dealer I purchased from does not have a body shop but the other local dealer does.

gearheadesw · August 11, 2017

If it bugs you, take it in to the body shop and ask, can't hurt. All they can say is no.

Doug Rosewood · August 11, 2017

I'm just kind of curious if anybody else has noticed anything like this. It appears that the chip happened pre paint, then slipped through quality control

20SierraL8T24 · September 16, 2017

I'd live with it. Painting after the factory is always urethane paint and not water base. It'll never match in color or texture. Trust me, I've been dealing with this on my wife's car... Dealer has painted it 3 times and still not right!!

4wdriver · September 16, 2017

My good friend is a body shop manager and says he repairs body damage on in coming new cars from time to time or new cars damaged on the lot. Your truck may not have left the factory with that paint problem.

TRKLGND · September 19, 2017

I'd live with it. Painting after the factory is always urethane paint and not water base. It'll never match in color or texture. Trust me, I've been dealing with this on my wife's car... Dealer has painted it 3 times and still not right!

The body shop I deal with uses water base paint exclusively.

20SierraL8T24 · September 20, 2017

The body shop I deal with uses water base paint exclusively.

I should have stated "most". I have been corrected. I just have had a horrible experience that now has attorneys involved. I wish I would have taken it elsewhere

2017SierraSLT · September 20, 2017

A friend had his 2016 Siren red Silverado backed into. The body colored bumper was replaced, and the fender repaired. The local dealer's body shop matched the color, and texture perfectly. You can't tell where the damage was.

20SierraL8T24 · September 23, 2017

A friend had his 2016 Siren red Silverado backed into. The body colored bumper was replaced, and the fender repaired. The local dealer's body shop matched the color, and texture perfectly. You can't tell where the damage was.

I'd love to post pictures of my nightmare but have attorneys involved