2017 2500HD Steering locked while driving

Reaveswayne · April 16, 2017

Yesterday I made a left turn and could not straighten the wheel back to go straight. Luck with me that I was only going about 15 mph and was able to stop without incident. While waiting for a tow truck I attempted many times to turn the wheel past the stuck spot without any luck. I finally turned the wheel all the way to the left until it hit the stops and then back to the right and it worked fine, still had it towed to the dealer for the repair, I seriously don't trust the vehicle now. 2745 miles on it, 2500HD Z71 LTZ with the Duramax. Anyone have the experience with one of these or is it just me that is the lucky one?

WIarcheryhunter · April 16, 2017

I have a 2016 with about 4500 miles on it now. Never had anything like that happen. I would be really worried with something that important failing. That situation could easily cost you your life. I hope they find the problem and fix it right.

Reaveswayne · April 16, 2017

I hope they find and fix it too as I really like this truck. Find out in the morning what they have to say, its blocking one of the service doors now waiting for them to open. I kinda wish I would have looked at this forum prior to trading my 2014 2500HD in as it has many of the sloppy steering issues mentioned in here.

Peterd · April 16, 2017

With only 1375 miles on a like vehicle yout post is not comforting

Reaveswayne · April 16, 2017

Well on the good side I have not heard of any others doing what mine did. I will be sure to post what the findings are once I know something.

Reaveswayne · April 17, 2017

Even though the problem could not be duplicated the local dealership along with GM did replace the steering gearbox with no pushback. I am very pleased with their action and the speed of. Take care everyone.

gearheadesw · April 19, 2017

Nice to hear they took care of you. Truck drives ok?

Reaveswayne · April 20, 2017

Yes, it drives like it never happened. I have to say I have been driving one of our other cars as I have a little trust issue for now. I am sure it will pass.

SMiller · July 8, 2017

I hope they find and fix it too as I really like this truck. Find out in the morning what they have to say, its blocking one of the service doors now waiting for them to open. I kinda wish I would have looked at this forum prior to trading my 2014 2500HD in as it has many of the sloppy steering issues mentioned in here.

'14's never had a sloppy steering problem.

Steamguy · July 8, 2017

Back when I was an Apprentice Mechanic, I had an almost brand-new '75 Seville do this very thing to me. I was bringing it from the Customer's office to our shop for routine service, when I rounded a corner and the stupid steering column locked. I came within inches of hitting a parked Lincoln with it. Ye gods, that would have been an expensive accident! I figured that I had to get it to the shop somehow, so I violently shook the steering wheel back and forth against the lock, and it unlocked within a few moments. But I could feel that steering column locking pin riding on its lock plate, all the way to the shop.

When I delivered the car and the keys back to the Customer, I told him about it, and to watch out for it. "Yeah, it's done it to me a couple of times. The dealer can't seem to find anything wrong..."

Cadillac had a huge recall on these shortly thereafter.

I hope it's not that kind of situation for you.

Debra in Cali · July 9, 2017

Back when I was an Apprentice Mechanic, I had an almost brand-new '75 Seville do this very thing to me. I was bringing it from the Customer's office to our shop for routine service, when I rounded a corner and the stupid steering column locked. I came within inches of hitting a parked Lincoln with it. Ye gods, that would have been an expensive accident! I figured that I had to get it to the shop somehow, so I violently shook the steering wheel back and forth against the lock, and it unlocked within a few moments. But I could feel that steering column locking pin riding on its lock plate, all the way to the shop.

When I delivered the car and the keys back to the Customer, I told him about it, and to watch out for it. "Yeah, it's done it to me a couple of times. The dealer can't seem to find anything wrong..."

Cadillac had a huge recall on these shortly thereafter.

I hope it's not that kind of situation for you.

I I hope not. That would not make me a happy camper if that happened while I was towing our 5th wheel.

It has never happened to me. But I have had it lock up on me when I was parked.