Happy with your seatbelt recall fix?

[No Tyme]

I think the recall repair looks like crap! I thought I was just being picky until I noticed this thread. Who do we need to contact at GM to get it repaired properly? As a group we should be able to make this happen.

Call 800 222-1020 and open a case as I did. I told the girl (who doesn't speak very good English) I will NOT submit my truck to butchery for this recall. I said however I will accept the same fix for new unsold vehicles.

I WILL NOT take my truck in for this suggested fix.

[cbrsilv15]

We need some actual pics of the "unsold vehicle" fix, if there actually is one.

[2016 Sierra Owner]

Double post

[2016 Sierra Owner]

I highly doubt someone will get a brand new truck because they didn't have their seatbelt retractor fixed because of a cut rubber flap.

Exactly!! GM will get it lawyers to send you a certified letter or have someone hand deliver it. Once they prove that you have been properly notified of a fix for your truck and you choose not to have that fix done. Then the government will probably tell you tough sheet at that point. No way they are going to give you a new truck for refusing to have your truck fixed as long as there is a fix in place that satisfies the government.

For those electing to NOT have the recall 'butcher job' done on their truck, will the fact that a Recall was not performed show up on Carfax with any detrimental consequences when they decide to sell. Will the insurance company complain if the truck is in an accident?

The 2014 I just traded needed this fix. As the dealer did not have the parts to fix it for me before I traded it in I did not have it done. That said it was listed for sale on the dealers website. I clicked on the carafe link for it just to see what it said. Listed under maintenance was the truck needed the seat belt recall to be done. So I'm guessing that if you don't have this done then yes it will show on the carfax. At that point it would be up to the new buyer to decide if it's a problem or not.

[CounterMeasure]

I highly doubt someone will get a brand new truck because they didn't have their seatbelt retractor fixed because of a cut rubber flap.

 

This.

 

The law requires GM to come up with a fix in 60 days, or replace or refund the vehicle. GM put out this hackjob to meet that requirement, which the NHTSB approved. Just because the consumer decides not to do it for cosmetic reasons doesn't put GM in any type of bind, contrary to Alpine Truck's belief. They did their part, regardless of how crappy it perceived to be, the consumer did not. By voluntarily not doing it, you are assuming liability in event of a failure related to the recall. In such an event , all GM has to do is say "hey, the government approved it, we asked you to bring it in and have it done, you refused, pound sand."

 

I assume that liability by not having it done because I don't believe my Denali should be subject to a dealer tech working as fast as possible trying to chase a paper template with likely a dull razor blade. GM decided "meh" was good enough on their "Precision" brand. I will offset that liability by periodically looking at the seat belt for wear, and I will remember that "meh" approach when it comes time for my next truck.

[Silvern Sentry]

I highly doubt someone will get a brand new truck because they didn't have their seatbelt retractor fixed because of a cut rubber flap.

 

 

All it would take is showing this thread and similar ones.

 

Nay, 1 person opting out may not be a big deal but hundreds of people doing the same .... yeah that will raise some serious eyebrows at the nhtsa. Go ahead and give them a call and ask when I did I was asked to file a complaint.

 

The 2014 I just traded needed this fix. As the dealer did not have the parts to fix it for me before I traded it in I did not have it done. That said it was listed for sale on the dealers website. I clicked on the carafe link for it just to see what it said. Listed under maintenance was the truck needed the seat belt recall to be done. So I'm guessing that if you don't have this done then yes it will show on the carfax. At that point it would be up to the new buyer to decide if it's a problem or not.

 

 

As per GM as part of this recall, can read it yourself and so can they:

 

It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time

 

There is a good chance said dealer has actually did the fix, and carfax has not caught up.

[cbrsilv15]

People aren't complaining about a rough looking seatbelt retractor that is a vital piece to your trucks safety. They're complaining about a rubber flap. If you honestly think you'll get a new truck because you declined their repair, good luck. Ain't gonna happen.

 

It says you have 60 days to have it repaired. GM already has the repair procedure posted and out there. Sounds like you're trying to fight a losing battle.

[Silvern Sentry]

People aren't complaining about a rough looking seatbelt retractor that is a vital piece to your trucks safety. They're complaining about a rubber flap. If you honestly think you'll get a new truck because you declined their repair, good luck. Ain't gonna happen.

 

It says you have 60 days to have it repaired. GM already has the repair procedure posted and out there. Sounds like you're trying to fight a losing battle.

 

 

Dont want a new truck and also I am Canadian as I pointed out so do not have that right without going to court. I just want the unsold fix which leaves a seemless repair and does not devalue my vehicle in my eyes. If you do not think it is a devaluation that is you, personally if I was looking at 2 trucks and one had a gaping messy hole and one did not it would not be a tough choice. Nor would I have bought this vehicle if it has said 'fix'.

 

 

If you do not think it is a devalueation, how about I come over and cut up some random piece of your interior that is not needed for safety. Perhaps you would prefer if I matched all passenger and rear seats to match? Then as I walk away you would say 'no biggie'. Yeah not going to happen, funny how it matters when it is yours right?

[Fletch1056]

Well, GM answered me back on my seatbelt claim I had filed with them to repair the hole that was left during the recall.

 

I was actually blown away by their answer…. which is NO OTHER REPAIRS WILL BE MADE!

 

The lady was very kind that I spoke with but she said there isn’t anything that GM is offering to correct it. I pointed out that I bought a Denali and now due to this recall the driver and passage side don’t even match any longer. I told her I will continue to fight this somehow some way. I can’t believe they take a truck and make a repair that looks like a child has cut along some lines and left a big opening around the harness.

 

I hope some of you guys have better luck them I am having. I am thinking of pricing the parts and labor for the repair job and suing for that amount, it’s just the principle of the whole thing.

[CounterMeasure]

Well, GM answered me back on my seatbelt claim I had filed with them to repair the hole that was left during the recall.

 

I was actually blown away by their answer…. which is NO OTHER REPAIRS WILL BE MADE!

 

The lady was very kind that I spoke with but she said there isn’t anything that GM is offering to correct it. I pointed out that I bought a Denali and now due to this recall the driver and passage side don’t even match any longer. I told her I will continue to fight this somehow some way. I can’t believe they take a truck and make a repair that looks like a child has cut along some lines and left a big opening around the harness.

 

I hope some of you guys have better luck them I am having. I am thinking of pricing the parts and labor for the repair job and suing for that amount, it’s just the principle of the whole thing.

 

That sounds right along the lines with all my dealings with GM directly on my Denali.

 

"Thanks for all the money buying our flagship brand line! Please go away now."

[No Tyme]

I went by my dealer today and we spoke. There are a couple of guys there that have trucks under this recall and are NOT getting the fix done. He stated that they are keeping an eye on the strap for wear and if and when it does show wear, they then will consider getting the fix completed.

OK, all well and good but he told me it will wear the belt material and I am looking at it saying the darn belt doesn't slide in and out of this area. How could it be wear on the seat belt? The belt is an anchor point there and encased in some rubber to protect it. I don't see this as a potential wear point.

Is this the true reason for this recall or am I getting some smoked blown my way?

[SouthernSilveradoGuy85]

What area was supposed to be worked on? Again, I had it done and I honestly don't see where they did anything. So either I didn't look in the right places or you can't see the "fix" unless you take interior panels off. IF they had to take an interior panel off then I don't see the big deal of how they fixed it if you can't see it.

[CounterMeasure]

Go back to PB_Foot's post at http://www.gm-trucks.com/forums/topic/190371-happy-with-your-seatbelt-recall-fix/?p=1848339. From there, he provided a link to the TSB to read for yourself, which shows pictures of the wear points in question

 

From what I see, the tensioner cable rubs on the trim to the point it goes through the cover and rubs on the cable. How plastic wins against the cable is beyond me though.

 

The fix is to install a pusher anchor that is designed to hold the tensioner in place so it can't rub. I originally thought they cut the rubber away to get the pusher in there, but that was wrong. They cut it away to prevent future rubbing. I get that, which the correct fix would be been to design a new trim part, or a wear-resistant sleeve over the tensioner cable. But those solutions costs more than tracing a paper template, and since GM already has your money, there's no desire on their part to do that.

[355HP Z71]

My truck is in right now for a oil change and the hitch recall . Told the service dept. not to do the seatbelt recall . I will just tell them to do it when I trade it in when the next generation trucks comes out in 2 years.

[20SierraL8T24]

Yep, I'm not taking mine in until GM comes up with a better solution.

 

I'd rather have a shoddy looking functional/safe seat belt than potentially getting killed.