Slanted seat help

chrispowell4991 · January 10, 2016

Hey guys, I'm having an issue with my truck I'm hoping someone can help me with what to do next!! Heres the specs:

2014 Silverado, 5.3l, Z71 4x4. LT double cab

Mileage at purchase - 5,000

Mileage when realized issue - 7,000

Mileage at dealer visit - 9,000

Current Mileage - 16,500

I purchased the truck about 10 months ago. Within about 2 months of purchase I noticed the drivers seat had become slanted down to the left towards the window. This is the only seat in the vehicle that has this issue. All other seats sit level and are comfortable. When looking at the seat you can't see it's slanted, so I'm pretty sure it has something to do with the cushion or brackets holding it up. I put up with up for about 2 months because I was new to the truck driving style and figured I was imagining it. Took it in to the local GMC dealer and asked the maintenance salesman to have someone look at it. He sat in the seat and could definitely tell it's slanted when you're sitting in it. Not imagining it. He had a mechanic take it apart and put it back together and said he couldn't find any issue. The maintenance salesman then told me "You must just lean to the left when you sit." This is absolute crap because I've been leaning with more weight on my right side to offset the imbalance and to not feel like I'm going to fall over. I think that idea would be fair game if I had the truck 8 years, not 2 months. Also, I've never had this issue with any other vehicle I've owned. The way correspondence ended with the dealer is that the maintenance salesman was going to talk to his manager and see if the bottom seat portion was covered under warranty, then the manager would get back to me. The manager never called back and each time I can never reach the manager and can not get any useful information/help. Now I've bought a next to brand new truck on with a terribly uncomfortable ride. Just buying a new seat or different vehicle simply isn't in the cards. I love the truck otherwise but I don't want to do. Any ideas?

Thank you,

akkrezz · January 10, 2016

Show up to the dealer and demand to talk to a manager and do not leave until you guys settle on a fix. I've gone through stuff like this before and calling never worked. When you physically show up in person they can't just blow you off. And bring up the point about the truck only being 2 months old and that it obviously can not be from you leaning. Obviously the seat is bad, I'd push for them to replace it. If its still under warranty and you bought it from the dealer, thats what i would do