Just noticed small cuts on leather seats of my 2014 silverado..

[Chevy2014]

So I said good bye to my little rollerskate car and welcomed home a certified preowned 2014 silverado with 600 miles. Why someone would trade the truck in with only 600 miles? So as excited as i am about truck I purchased on 6-7-14 i was cleaning the seats yesterday and noticed it had two small cuts in seats so tried to call back and see if it was covered under factory warranty which was told is not. Is this a just live with it losing battle or is it possible dealership would repair since I just bought truck? None of this was brought to my attention at the time and they are not extremely visible either but knowing they are there I can point em out everytime. Not sure if these cuts will just keep running and get worse? Just hate seeing the seats already damaged and basically in a new truck.. Any suggestions?

[Yotaman]

Our seats lack a lot in these new trucks, Perhaps if yours was loose or made noises or had other issues the dealer could have the whole seat replaced under warranty.

 

 

Yotaman

[Chevy2014]

I gotcha. Yea it's nothing more than a cosmetic cut in seat. Thought maybe it was worth bringing up since its been less than a week and probably was already there when I got the truck. Is there some type of glue that can be used to seal it back up to keep the tear from traveling?

[DPiper]

I'm sorry but IMO the dealership should absolutely be taking car of the seat. I think I would be driving over there and having a talk with the Sales Manager. I really think they will replace the seat cover. If nothing else split the cost 50/50.

[Chevy2014]

Dpiper I also thought the same. I called same sales guy that sold me truck and he directed me to service center and I asked if seat wa active red under warranty and they told me no. I emailed the sales manager because I felt the tear in a seat was too small of a topic to call him personally about but if I don't get a reply back I will call him on his cell. The cuts may be able to be able to be glued back together. There is two of them that are half inch in length but cut all the way through. Hate to be one of them unsatisfied buyers but just sucks I already have tears in seats. Being I bought vehicle as certified preowned does that mean I have less say in this compared to if I bought brand new?

[waumo1]

If they won't fix it under warranty or as a delivery problem, you can probably have a good auto upholstery shop fix it.

 

I had a cut in the leather seat of our Roadmaster that I fixed with superglue and it was almost invisible and lasted for the

10 years we had the car. But I would not suggest that anyone could do the repair themselves or that they would be satisfied with the result.

[Chevy2014]

I gotcha waumo. Yea these two small cuts are not horrible. I just want to keep em from spreading. So I think I'll try the superglue. Did that leave a white mark when it dried?

[waumo1]

I gotcha waumo. Yea these two small cuts are not horrible. I just want to keep em from spreading. So I think I'll try the superglue. Did that leave a white mark when it dried?

No but I was very careful to only glue the underlying leather and not the surface coating. It did cause a "hard spot" where fix was but where it was on the seat did not matter. I have seen professional repairs that you could not tell there was ever a problem so I would recommend you check into the cost before going the do it yourself repair.

[Chevy2014]

Ok thanks for info waumo. Got response back from dealership. Looks like they willing to take care of problem. Asked me to bring in truck so they could look at the cuts. Told guy I wasn't upset or trying to make a big deal about it just wondered if maybe they could do a quick adhesive patch which would probably turn out better than me doing it. Thanks for info folks.

[GMCustomerService]

Hello Chevy2014,

 

That is great that your dealership is working with you to repair the cuts on your leather seats. I understand that you are not upset about this but I do apologize for any inconvenience this concern may have caused you. If you have any lingering concerns, do not hesitate to contact me via private message.

 

Jennifer T.

GM Customer Care