QUick question regarding MyLink and my USB

Algonkin · December 8, 2014

Thanks Steve...I didn't know that.

BTW...you made me LOL with your Ford comment

Jamesleemartin · January 7, 2015

I tried everything on this thread and can't even get the Intellilink to recognize the USB drive or the SD card. Here is my problem:

I have a 2015 GMC Sierra SLT with the NAV radio. The first week I had the truck I tried playing music through the USB and it would never recognize the USB. Threw about 15 songs onto an SD card and it recognized and played the songs, but often play a different song than what I choose and would not go into separate folders. I recently set up a new sd card with all of my music and I keep getting a "No media device present" error message. Tried formatting Fat32, NTFS, MP3, M4A, etc, along with several different size and brands of SD cards. None of them are recognized. Called Intellilink customer service 2 times and they are clueless as to the problem. I have power to the USB slots because the phone will charge, and I put the original SD card that half way worked at first and now it will sometimes recognize it but it locks up and will not play. I have searched all the forums and tried all the suggestions I have seen and still no luck. Do I have a bad system, or has anyone else had similar problems?

Jackseric · January 7, 2015

I don't believe the front 3 are for power only. When I plug my Samsung Galaxy phone into one of them, it gives me the option to play music I have saved on my phone.

OP, have you made sure your USB/thumb drive is formatted in FAT not NTFS? How many levels deep are the folders in your organization system? I think I remember reading somewhere there being a limit to how deep the system will read. (folders within folders) I think your plan to organize them may be unnecessary as the system does it's own cataloging. When I browse mine, it gives me a list of the genres, artists, albums, etc that I have available.

steveved · January 9, 2015

Hey Jack, are you sure that the ability to play music from your phone wasn't via bluetooth audio? I do that all of the time. But, the manual really does say those front 3 are for power only.

Podsy · January 9, 2016

So I have a 2015 Silverado with Nav and everything was working fine up till today.

When I start my truck now it tells me that there is no media found.

I have a 128 GB USB stick with my music on it. This has worked without any issues for the last 2 months.

3 out of 5 times that I start my truck I get this message.

The only way to get it to recognize the USB drive again is to disconnect it and plug it back in.

Has anyone else had this issue with the radio giving you a no media found message?

If I hit the Media button again it will try and connect to my phone. I do not want to stream via Bluetooth. (I shut my Bluetooth off on my phone and have to unplug and then plug the USB drive in again to get it to connect)

I have tried two different usb drives today and got the same result with both. The main usb drive is 128gb and the other is a 15gb drive.(I do not keep both plugged in at the same time)

There is absolutely no reason why I should all of the sudden be having issues as I have not added any music or taken the USB drives out of the truck since I put them in.

If anyone could help on this issue I would appreciate it.

I dont want to take it to the dealership for them to tell me everything is fine. I am an IT manager and a Tech nerd as my wife says. The USB drives are configured correctly.

I would really like to know if GM or Onstar can force an update to the system without anyone knowing because it sounds to me like an update was pushed to the radio and now I have issues.

Also the 3 USB locations that are under the cover on the dash due connect to the radio as well. I know some of you had said it was for power only but I think they must have changed this in the 2015 anyways.

I can plug in to all 3 of those usb ports and play my music.

I use the USB ports in the center console currently just because I don't want to look at the thumb drive.

Cyco · May 17, 2016

I figured out the easiest way to organize your usb/mylink music

There are meta tags for each song (artist, song name, album, etc). You can make a playlist but that can be very titious.

So here is what I do:

1. Load music to drive

2. Make sure each artist has own folder(full band albums) these should show up correctly.

3. For a playlist, make a folder, name it whatver, and put all your songs you want in it. For example i made a folder "singles" and put all my one song favorites in the folder.

4.download id3 tag editor. I used http://www.mp3tag.de/en/(iscanned fir viruses and its clean).

5. Open the program, click file and click directory and navigate to your thumb drive/singles folder.

6. Youll see all your song pop up in the window. Highlight your songlist and on the left you'll see where you can enter the tags. Leave the song names (keep) but under artist and album put singles (or what ever name you want your list). Down a little further is album artist, i put singles here also.

7. Click the save icon. Make sure each song has a name (name of song), uf not you can edit each song, be sure to hit save, dont change artist or album, that should remain your folder name for all the songs.

8. Now when you plug in usb, you'll see a band called (in my case) singles and all your songs (playlist) will be in there!

9. This is nice so you dont have 50 bands on your mylink each with one song.

10. So, i have, singles, singles-oldies, singles-punk, etc. Works nice and keeps your band list on mylink clean.

Hope this helps. Chevy mylink playlist

(Sorry for typos, on my phone)

Edited May 18, 2016 by Cyco

BonFire501 · January 30, 2017

I know I'm replying to a pretty old thread but I just purchased a used 2014 GMC Sierra with the same issue. Thing I thought was strange is that I test drove a 2015 prior to buying the 2014 model and the 2015 had a "browse by folder" USB option and the 2014 does not. Is there a firmware update I can somehow upload to my truck to get that same capability. Seems odd that the aftermarket JVC head unit I installed in my 1995 Honda Accord back in 2006 handled this and my 2014 GMC Sierra can not.

57RickH · September 29, 2021

On 5/27/2014 at 8:06 PM, Silverado Steve said:

You need to develop playlists for your music folders on yout thumb-drive as MyLink doesn't create them for you. It took me awhile but I finally got mine to work. I used Window's Media Player to make the playlists. I saved all my music onto a 32GB micro thumb-drive. Open Windows Media Player. Click on the "Create Playlist" link. On the right of your player, you should see a section where it states "Drag items Here" drag your root folder of your music off of your thumb drive into this section. Above the playlist you can click "Save Playlist" When you do that, make sure you name your play list and save it back onto your thumb drive. Also, you have to save it in the "M3U" format. From there, your playlist should break your music selection down in MyLink as it appears in your folders on your thumb-drive. This link explains it much better:

http://gm-volt.com/forum/archive/index.php/t-41313.html

I followed these instructions and it worked perfectly after several frustrating attempts doing other stuff I read here and there, saw on YouTube, etc. I was finally able to see and play a playlist on my Terrain. Thanks man!