Factory undercoating is peeling off!!

[Silverado-Hareek]

Its all smashed up and metal slightly exposed but sprayed over with the clear. No rust. I'm going to take some black spray paint and touch it up now lol. I bet its from when they stack them after the dipping process.

 

Interesting yeah that might be it. Definitely make sure to cover it now before it rusts. I'm probably going to crawl under my truck and remove the protective shield over the gas tank and fix that spot myself. The dealer fixed it on the other side but didn't do the gas tank side. Really, they didn't do that great of a job on any of the spots. I was expecting to get the thick painted on type product but they just sprayed it with a thin 3M product. Oh well if I can get 10 years out of this truck with no frame structural failure I'll be happy.

[calgator73]

Okay I want a new frame

 

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[calgator73]

Truck has been in the shop for one week getting the frame repair TSB completed. Checked with body shop today and a GM rep had visited yesterday. They have completely stripped and refinished the bottom of the frame. They have been directed to lift the body off the frame to do the top. They have no way to effect repair of the inside of the rails. I asked if he would work with the rep to see about replacing the frame and he will ask tomorrow. If they won't then I'm asking for a new truck.

 

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[jjrjeff1497]

I just turned my 2014 GMC Sierra for a leak internally (carpets wet). I spoke with the service manager about the rust and was told he has to order a kit which comes in from Canada. It will be a bit before I bring it back for that issue, however I was told it only deals with the FRAME rust and peeling wax and not the rest of components. Is this the same response others have been receiving?

[calgator73]

They did not tell me where the kit was coming from but they did tell me they had to order a few kits and didn't know how long is it's to take to get in. Ended up taking about 2wks.

 

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[calgator73]

Response back from representative... They will not replace the frame.... Asked the body shop mgr to work with general manager to look at lemon law options

 

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[TJay74]

I would be very surprised if a lemon law claim would proceed on the truck over the wax based frame coating coming off. For as thick as the frame is I doubt that integrity of the frame would be compromised in the next 25 if not 30+ years if it was bare metal. Do you intend on owning the truck that long?

[Ventilator]

I would be very surprised if a lemon law claim would proceed on the truck over the wax based frame coating coming off. For as thick as the frame is I doubt that integrity of the frame would be compromised in the next 25 if not 30+ years if it was bare metal. Do you intend on owning the truck that long?

 

 

Depends on the region you live and drive in. I know guys that have had to have frame repair (GM, Ford, Ram) in as short as 10 years here in Michigan. They use more salt/brine here than any state in the nation, 22.9 tons per lane mile annually. I live 2.5 miles from the nearest pavement, and they also brine the gravel roads all spring/summer/fall. There are 5 year old Rams driving around here with rust through above the rear wheel wells, and around 8-10 years on GM and Ford. I had mine rustproofed/undercoated/sound deadener/paint sealant/fabric protection before taking delivery through the dealer at an independent professional rust proofer. These guys do not drill any holes, this is all done through access holes and panels built into the vehicle. This includes annual inspections, cleaning, and reapplication. It don't completely stop the inevitable, but it sure slows things down a lot, and beats the alternative.

 

Not everybody lives in an arid climate, where they never see salt/brine, or leaves the pavement. That is why I take mine to a professional, as this GM "FIX" is a one time deal as I understand it? If it comes off again in a year or two, are they (GM) going to repair/replace it again? Doubt it. I would get a professional opinion, and have it taken care of professionally if it were me.

 

"An ounce of prevention, is worth more than a pound of cure"! I keep my vehicles for a long time, generally 250,000+ miles. I try to take care of the body and frame the best I can for my circumstances. That also includes regular maintenance, and oil changes. This has worked for me for 37+ years of owning and driving cars and trucks, and I have witnessed every day what the alternative is in other peoples vehicles when you don't.

[patriot]

In MD they use a salt/molasses mix on the roads. They started that a few years ago. The animals LOVE it! Road kill is WAY up.

 

That evil crap sticks to the vehicle and is a real bitch to get off. 2 passes with an undercarriage pressure washer is the only way I've found that gets the job done.

 

It's nice to wipe off the windshield too.

 

I'd like to find out who's responsible for using this sticky, corrosive crap and kick his ass.

[chuckwi11]

 

 

Depends on the region you live and drive in. I know guys that have had to have frame repair (GM, Ford, Ram) in as short as 10 years here in Michigan. They use more salt/brine here than any state in the nation, 22.9 tons per lane mile annually. I live 2.5 miles from the nearest pavement, and they also brine the gravel roads all spring/summer/fall. There are 5 year old Rams driving around here with rust through above the rear wheel wells, and around 8-10 years on GM and Ford. I had mine rustproofed/undercoated/sound deadener/paint sealant/fabric protection before taking delivery through the dealer at an independent professional rust proofer. These guys do not drill any holes, this is all done through access holes and panels built into the vehicle. This includes annual inspections, cleaning, and reapplication. It don't completely stop the inevitable, but it sure slows things down a lot, and beats the alternative.

 

Not everybody lives in an arid climate, where they never see salt/brine, or leaves the pavement. That is why I take mine to a professional, as this GM "FIX" is a one time deal as I understand it? If it comes off again in a year or two, are they (GM) going to repair/replace it again? Doubt it. I would get a professional opinion, and have it taken care of professionally if it were me.

 

"An ounce of prevention, is worth more than a pound of cure"! I keep my vehicles for a long time, generally 250,000+ miles. I try to take care of the body and frame the best I can for my circumstances. That also includes regular maintenance, and oil changes. This has worked for me for 37+ years of owning and driving cars and trucks, and I have witnessed every day what the alternative is in other peoples vehicles when you don't.

Gotta agree with you here... upfront and ongoing maintenance of ALL aspects of your vehicle are the only way to preserve for the long haul. Even if you don't own the vehicle for 20 years you are doing the next person who takes the vehicle a huge favor. I took the vehicle protection package as part of my delivery... undercoating, paint, fabric and leather. the investment will pay off in my mind. The undercoating will resolve this problem before I have to deal with it and it will also provide some additional sound deadening. I live in Daytona area and like to take my vehicles out on the small part of the beach that is still driveable so some exposure to corrosives is possible. Additionally I am a clean freak and tend to have my vehicle detailed at least every two months...

[calgator73]

I'm not sure exactly how it works but from what I've read there are a couple of triggers. First is attempt repair of same defect three times. Second is cumulative time in the shop of 30 days. To my knowledge it has nothing to do with probability of failure over x years. I have no idea how long it would take or how long I'll own the truck. Look at Toyota with their frame issues over a much shorter time frame. Their failures were due to corrosion control. The rust that I observed on my truck after just a week or two was rust that was flaking off the bottom of the frame. Very concerning to me.

 

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[20SierraL8T24]

I'm not sure exactly how it works but from what I've read there are a couple of triggers. First is attempt repair of same defect three times. Second is cumulative time in the shop of 30 days. To my knowledge it has nothing to do with probability of failure over x years. I have no idea how long it would take or how long I'll own the truck. Look at Toyota with their frame issues over a much shorter time frame. Their failures were due to corrosion control. The rust that I observed on my truck after just a week or two was rust that was flaking off the bottom of the frame. Very concerning to me.

 

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Or 15 consecutive days without your truck here in Florida

[calgator73]

For VA " If you have tried unsuccessfully to have your new vehicle (purchased in Virginia) repaired three or more times for the same problem, or the vehicle has been out of service for more than thirty days in one year, your vehicle may be classified as a lemon under the Virginia Motor Vehicle Warranty Enforcement Act.

 

If you think your vehicle is a lemon, contact the Office of Consumer Affairs before filing a claim under this Act. All claims must be filed within 18 months following the date you first received the vehicle."

 

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[calgator73]

Well I receive news that I am for sure to have my truck back by Friday. The dealership is supposed to call me before they drop the bed and cab back down on the frame so I can come get some pictures

 

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[Silverado-Hareek]

Well I receive news that I am for sure to have my truck back by Friday. The dealership is supposed to call me before they drop the bed and cab back down on the frame so I can come get some pictures

 

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Amazing how varied the repair processes are. You are the first person I know of where they removed the body and bed from the frame. That is the most thorough job I'm aware of. Most people are getting spot treatments with the 2 component system that takes a few days. In my case they did a 1 day spot treatment with some 3M product.