issue Diary of my Silverado's problems.

[Silverado Steve]

I think his dealer doesn't see how this warrants a new truck since they feel they can fix the issue.

[cmpcpro]

I think his dealer doesn't see how this warrants a new truck since they feel they can fix the issue.

If his dealer or GM doesnt think selling him a scratched truck that doesnt start doesn't warrant a new one it's because of the new generation of sheep I mean sheople that accept stuff like that. If I spend $50k on a brand new truck it is going to be perfect and I'm going to be the first one to scratch not the people selling it to me. Not to mention the starting issue.. 24 new cars this should have been handled asap

[Silverado Steve]

Well I'm one of those sheeple, but at least i live in reality. Anyways, im sure the dealer is doing just enough to meet their legal obligation. How's that sticking it to the dealer working out for the OP? I'm interested to see once the dealer fixes the non-starting issue and says they are not paying for the rental anymoreand add to it once the first payment is due, what will the OP do? At this point i highly doubt the dealer or GM gives him a new truck.

[cmpcpro]

Well I'm one of those sheeple, but at least i live in reality. Anyways, im sure the dealer is doing just enough to meet their legal obligation. How's that sticking it to the dealer working out for the OP? I'm interested to see once the dealer fixes the non-starting issue and says they are not paying for the rental anymoreand add to it once the first payment is due, what will the OP do? At this point i highly doubt the dealer or GM gives him a new truck.

I'm sure they are doing exactly what is barely legal too. Doesn't make it right. If people actually got mad and stopped buying these vehicles when things like this happen maybe GM would do something. They clearly don't care at all about the customer but they should be making it right at the very least to keep such a good customer. Like that shipping wars guy who died the other day used to say. Nickels holding up a dollar. But they know that now a days they can get away with these things and the people will still come..

 

And I'm sorry but your living in reality but a bad reality that exists because of that thinking. Can't fight the machine etc. If more people put their foot down it would change but people are being conditioned to conform and they know it.

[Silverado Steve]

I'm sure they are doing exactly what is barely legal too. Doesn't make it right. If people actually got mad and stopped buying these vehicles when things like this happen maybe GM would do something. They clearly don't care at all about the customer but they should be making it right at the very least to keep such a good customer. Like that shipping wars guy who died the other day used to say. Nickels holding up a dollar. But they know that now a days they can get away with these things and the people will still come..

And I'm sorry but your living in reality but a bad reality that exists because of that thinking. Can't fight the machine etc. If more people put their foot down it would change but people are being conditioned to conform and they know it.

So what auto manufacturer exists that has never pissed off a customer? I'll wait.....

[cmpcpro]

So what auto manufacturer exists that has never pissed off a customer? I'll wait.....

Probably not a company on earth that hasn't made someone mad

[hopin to cash]

Let's be careful not to take personal attacks at each other... Over on Silverado/Sierra this thread is locked for that reason. I respect all the opinions here, don't agree with some but still respect. A few things come to mind here that have convinced me my stance is the right one.

 

1. when was GM aware that they had a bad batch of starters and or a starting issue? (there is an auto review somewhere in this forum that says the Silverado Z71 they were driving would not start after driving it 10 miles I believe)

 

Why were all the starters from that manufacture and vin numbers not cross referenced and the issue resolved before other vehicles reached the public? Did GM decide to gamble at that point and hope the bad starters all ended up in warm climates? Did the GM quality department decide it was less expensive to take on a few individuals with the issue than to just recall and repair all?

 

2. If after week 2 of this affair had we not rejected the offer made to us to keep the truck, the starting issue apparently would not have been resolved only another gamble by GM hoping it didn't get cold enough or the right circumstances to cause the starting issue again. It was at week three that regional customer service said they were expediting parts to fix the starting issue they were aware some vehicles had. What if this put someone in danger who was driving the truck stranding them in the cold or in a not so desirable area of town?

 

3. Was I blatantly lied to about the old vs new invoice issue when I originally asked if we could just trade trucks. (since I found one that was apparently produced and invoiced 2 months later)

 

You asked what the next step is for OP if they say were done with you here's your truck and we are not paying for our rental?

 

Lets see what this week brings at this point as like gambling I would rather not show my hand but I can tell you bluffing is not in my game!!!