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Seat Movement Issues


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the dealer fix does not work. i wish someone could just sticky the fix somewhere.

read the thread. $5 fix. Do it your self. [emoji106]

 

 

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I bet that even a new model A Ford you could buy new for $ 385 eighty years ago did not need hose clamps to keep the seat from moving around. How has technology progressed! Now GM trucks costing more than 100 times as much need them.

Edited by pm26
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I bet that even a new model A Ford you could buy new for $ 385 eighty years ago did not need hose clamps to keep the seat from moving around. How has technology progressed! Now GM trucks costing more than 100 times as much need them.

 

Interesting...Ford to the best of my knowledge still isn't using hose clamps on their seats.

 

By the way, I had my dealer fix my seat last summer. They ordered the parts and then farmed the work out to an Upholster who removed the seat cover to perform the repair. The problem has not returned and its been over 7 months.

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I have this PM with GM:

 

Sent 21 January 2015 - 02:46 PM

 

Hi,
Is there a real fix for this? The message posts shows people saying that the dealer fix does not work and that we should buy some clamps. I have just over 4k miles on my 2014 and it does not make sense for me to do this.
----------------------------------------------------------

Sent Today, 12:04 PM

Hi boston850,

 

Thank you for reaching out to us. I understand you're concerned about the seat movement in your truck. Please know that we've done extensive research and have given all pertinent information to the dealership. Since I'm not trained as a technician, I'm unable to provide any technical information. However, I do stand by the dealer’s expert opinion as they're our eyes and ears within the field. As a result, I recommend going in for a diagnosis and giving them an opportunity to address this for you. I'd be more than happy to reach out on your behalf and ensure all of the available resources are utilized. In order to do so, I'd need your contact information, VIN, and the preferred dealership. Please let me know if this is something you're interested in.

 

Sincerely,

----------------------------------

 

Sent Today, 12:18 PM

Hi XXXX,

I have already spoken to my dealership, and they were not aware of this issue. So, I don't want to start from the beginning with them. Also, others in this discussion were not able to get this fixed at the dealership.

 

So, back to my original question. Has GM looked at the fix applied by users in the thread?

 

Sent Today, 04:01 PM

GM Customer Service, on 23 Jan 2015 - 3:11 PM, said:

Boston850,

 

As mentioned, I'm not trained as a technician so I'm unable to verify whether the fix applied by other members on the forum is able to resolve this concern. Again, I'd be more than happy to contact any preferred dealership and discuss things further with them. I can also contact our internal resources for additional support if necessary. However, in order to fully assist, I'd need the requested information and a diagnosis has to be performed by the dealership. Please let me know if you'd like to proceed.

 

Sincerely,

 

Eddie A.

GM Customer Care

You are not answering my question! I don't need help going to the dealership. Is GM aware of this FIX? period.

Edited by boston850
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Yes, they certainly did an extensive research how to make the cheapest possible seat frame and charge the highest possible price for the truck. :rolleyes:

Yep...that's actually exactly what they did and do. A relative of mine is a designer at the Warren tech center...this is how they roll. They come up with a design that works then cheapen it up as much as possible.

 

profit baby profit

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