Shake or Vibration Issues

[The Zip]

It's not the dealerships fault....

I agree with this to a point, but it is there responsibility to fix the issue. If a dealer touches a customer's truck to rectify an issue, they are acknowledging a problem. They can't then come back and say the truck is operating as designed after they can't solve the issue? At that point the manufacturer has to acknowledge he built a lemon. So not the dealers fault, but still hold them accountable to fix it. I treat my dealer nice, but he's also the one that sold you that lemon.

[KingstonMom1976]

They are not denying there is an issue. Makes the whole situation even more pathetic at a corporate level.

[The Zip]

Makes the whole situation even more pathetic at a corporate level.

Just like the GM customer service on this site, the issue is not being addressed by anyone with any horsepower. Issues don't rise to the senior executive level, or else junior executives will be out of a job. Junior, inexperienced executives don't yet have the big picture to work out issues or they don't have the 'nads to bring them up. A lot of times senior executives are out of the know, they just look at $ signs.

Edited May 27, 2016 by The Zip

[Aussieshed]

Why have these "reps" suddenly come back? Do they know something none of us do? Their presence really pisses me off more than anything since they are so useless to getting any resolution for our issues

 

My guess is the article, growing word on the street of the issues, and trying to do some damage control on this 600 page thread. Until I see some action towards solving issues, this is all just lip service to me.

[Daryl Z71]

 

My guess is the article, growing word on the street of the issues, and trying to do some damage control on this 600 page thread. Until I see some action towards solving issues, this is all just lip service to me.

Sure does seem like the issue has been searched enough.

 

[Severado]

PM'd the CS rep with a question and so far I've gotten nowhere. My questions don't need a VIN, just an honest answer.

Edited May 27, 2016 by severado

[Jesse Davidson]

I found a website that collects the aggregate data of complaints and it says that Vibration/ Shaking is the #1 complaint about the 2015 Silverado. lol shocker right

[Jesse Davidson]

Sure does seem like the issue has been searched enough.

 

I just did that search, and had to print it to bring to arbitration lol

[Severado]

I found a website that collects the aggregate data of complaints and it says that Vibration/ Shaking is the #1 complaint about the 2015 Silverado. lol shocker right

What is the site?

[Jesse Davidson]

So I took a closer look at the site, and found that its only based on complaints submitted to them. Vibration is still the #1 complaint though.

here is the link

 

according to the site, there is also 12 active recalls and 90 TSB's out for the Shakerado

 

What is the site?

[tootall87]

Got my truck back yesterday after a week at the dealer. They swapped out my stock 18s with a set of 17s and 20s from the lot with different brand tires. Ass. Service manager drove it each time and confirmed vibration didn't improve with either set. Transmission/driveline guy swears it's in the tires... Sooo GM is sending me 4 brand new tires from a different brand, not SRAs, and the ASM says well take it from there. Says we'll get it worked out, he's just going through the GM routine. Can't say anything bad about the dealer. They're doing their job and just dealing with the GM circus while keeping me updated. I'm just glad they haven't fed me the "it's normal" game the first dealer I went to tried to play.

[Wrench589]

I've got a very interesting story to share. Fellow I've worked with for 23 years was telling me about his wife's Escalade. Don't know the exact year but its previous generation to the current platform. He chaged one of the front axles - it's a 4x4. He had to disconnect the sway bar from the suspension arm and the bolt was so rusted it broke. He got the axle replacement done and didn't had the replacement bolt for the sway bar so took it for a test drive with the sway bar disconnected on that side. The result was shocking.... At about 60 mph, he said the steering wheel shake and shimming was so severe he thought the steering wheel was going to come off! He thought for sure there was a vibration being caused by the new axle. So he verified everything about the new axle and his install (should note he was a mechanic at a GM garage for a decade before moving into our industry, so he is fully qualified to do this kind of work).

 

After finding nothing wrong with the axle or its install, he replaced the broken bolt in the sway bar, re-attached it, and took it for a drive. Remarkably, the shake/shimmy/vibration was all but completely gone! He was stunned. Since when does the sway bar control wheel hop/suspension vibration, or whatever was going on?? Never heard of this.

 

Now, I said "all but gone" because he did say there was a tiny amount of vibration left that was about the same as before from "likely some tire unbalance" as he put it. So, it's almost like the normal amount of slight tire unbalance or road force irregularity is well absorbed/damped/controlled on that generation of GM - until the sway bar was disconnected. Then all hell broke loose! Makes me wonder if there is a similar phenomenon going on with the new trucks, but the base design is not getting the phenomenon under control. Hmmmmm.

 

And hear is the irony....his company truck is a new 2014 GMC Sierra double cab, short box 4x4 and according to him, the truck is perfectly smooth down the highway. And he is very fussy, so I can't see him missing the problems everyone else is experiencing. So for whatever reason, his 2014 is under control.

[Jesse Davidson]

I've got a very interesting story to share. Fellow I've worked with for 23 years was telling me about his wife's Escalade. Don't know the exact year but its previous generation to the current platform. He chaged one of the front axles - it's a 4x4. He had to disconnect the sway bar from the suspension arm and the bolt was so rusted it broke. He got the axle replacement done and didn't had the replacement bolt for the sway bar so took it for a test drive with the sway bar disconnected on that side. The result was shocking.... At about 60 mph, he said the steering wheel shake and shimming was so severe he thought the steering wheel was going to come off! He thought for sure there was a vibration being caused by the new axle. So he verified everything about the new axle and his install (should note he was a mechanic at a GM garage for a decade before moving into our industry, so he is fully qualified to do this kind of work).

 

After finding nothing wrong with the axle or its install, he replaced the broken bolt in the sway bar, re-attached it, and took it for a drive. Remarkably, the shake/shimmy/vibration was all but completely gone! He was stunned. Since when does the sway bar control wheel hop/suspension vibration, or whatever was going on?? Never heard of this.

 

Now, I said "all but gone" because he did say there was a tiny amount of vibration left that was about the same as before from "likely some tire unbalance" as he put it. So, it's almost like the normal amount of slight tire unbalance or road force irregularity is well absorbed/damped/controlled on that generation of GM - until the sway bar was disconnected. Then all hell broke loose! Makes me wonder if there is a similar phenomenon going on with the new trucks, but the base design is not getting the phenomenon under control. Hmmmmm.

 

And hear is the irony....his company truck is a new 2014 GMC Sierra double cab, short box 4x4 and according to him, the truck is perfectly smooth down the highway. And he is very fussy, so I can't see him missing the problems everyone else is experiencing. So for whatever reason, his 2014 is under control.

hmmmm

[BO TIE 1]

So my vibrations come and go with temperature changes and bends in the road when traveling at 70 and above. I've noticed that the upper control arm bushings are pretty cracked. Had a 94 corvette that had same type of vibrations and bad bushings. Gonna bring this up next time I go in for another recall. Curious if any of you guys are seeing this? Oh yeah only 20000 miles on the clock.

 

Sent from my VS990 using Tapatalk

[Jesse Davidson]

So my vibrations come and go with temperature changes and bends in the road when traveling at 70 and above. I've noticed that the upper control arm bushings are pretty cracked. Had a 94 corvette that had same type of vibrations and bad bushings. Gonna bring this up next time I go in for another recall. Curious if any of you guys are seeing this? Oh yeah only 20000 miles on the clock.

0528161511a.jpg

 

Sent from my VS990 using Tapatalk

do you mean corroded? I'm not seeing cracks, or am I just missing it?