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Found 2 results

  1. First post here and I wasn't quite sure where to post. This isn't really troubleshooting because we know what is wrong, I'm mainly wanting to know if there are large scale issues regarding this and how do we get in touch with GMC about it as our mechanic isn't much help at this point other than charging $1100 to fix it. We bought a used 2015 GMC Yukon last year with 20k miles on it. A month ago, the Side Blind Zone alert on the side mirrors came on and have stayed on permanently, even when the car is turned off. Because of that, it drains our battery when the car is parked longer than 2-3 days. I took it into the shop a couple of days ago and we find out that the box that houses the sensors, in the right rear quarter panel, had become detached and was dangling close to the exhaust pipe. Because of this, it totally melted the box housing the sensors. The mechanic tells us that the sensor box is only glued in and can become detached easily. This is costing us $1100 to fix because the sensor is over $300, and then labor for the past 2 days to get it back in place. Is there a thread in here from others who have had this issue? Is this a wide spread issue? Should GMC pay to fix this and if so, what are my next steps? Thanks!
  2. First time poster this evening and came across this forum after searching/researching my issue online. I recently purchased a 2018 Tahoe Premier with roughly 37K miles on it. Since purchasing I have had a message of "Side Detection Is Temporarily Unavailable" on the info screen upon each start. I have also noticed my SBZA system not to be functioning. Well, after realizing this was more than a setting being turned off or computer issue, I took it into my local Chevy Service center to be inspected. I was surprised to learn of a potential costly fix without an easy work around. Basically my service center was having a difficult time diagnosing the problem at first, but came across a bulletin to check the heat staking for the brackets that attached to the rear bumper modules. They checked and found that the heat staking on my passenger side was pulled away from the bumper and on the drivers side, a bent or improperly repaired bracket. The recommended fix per the bulletin was to replace the rear bumper to correct the concern due to excessive gaping cause by heat staking being pulled away from the bumper cover fascia. Basically a new bumper cover assembly with sensors included in the assembly. This being a fairly costly repair considering the replacement of the bumper cover, additional work and labor, as well as paint. Has anyone dealt with this issue and have any suggestions or any other possible remedies. The folks at my Chevy dealership service feel the sensors can't be adjusted, fixed, or brackets fixed due to the compromising of the heat staking. Any thoughts or ideas would be greatly appreciated. I am working with the dealership I purchased the used vehicle at to correct, but trying to minimize my out of pocket if it comes to be my responsibility. Thanks in advance!
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