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Showing results for tags 'power assist steps'.
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Sorry if this is already discussed somewhere, but for whatever reason, this site only lets me see the topic titles, not the actual posts or discussions. I have a 2022 GMC 2500HD Denali crew cab with power retractable assist steps. It’s only got 3K miles on it. At about 1500 miles, I started getting an intermittent problem where the assist step on the passenger side would deploy when the door was opened and then retract on its own right away with the door still open. It was intermittent and hard to get it to repeat on demand. Since then, it has increased some in frequency and now includes the driver’s side. I have taken video of it happening. But it’s still not enough to guarantee a GM mechanic can get it to repeat when I need it to to get it fixed. Bit is sure sucks when someone goes to step out of the cab and is expecting a step to be there and it’s not. Would be even worse if the thing closed quickly on someone’s foot unexpectedly. The only correlation I can see so far is that it has happened after it has been driven for a little while (not from a cold start) and it has been hot here in Las Vegas. Perhaps heat affecting the controller or sensors? Has anyone else seen or heard of this problem? Thanks in advance. FullSizeRender.MOV