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John Goreham Contributing Writer, GM-Trucks.com 3-4-2019 Chevrolet has made progress with dependability according to the most recent 2019 JD Power Vehicle Dependability Study (VDS). This study measures the number of problems experienced per 100 vehicles (PP100) during the past 12 months by original owners of three-year-old model-year vehicles. The 2019 study covers model year 2016 vehicles. The study covers 177 specific problems arranged into eight major vehicle categories. A lower score reflects a higher quality level and GM's Chevrolet brand scored 115, finishing fourth behind Lexus, Porsche, and Toyota. Buick was fifth. GM models were on the podium and finished atop their segments throughout the study. No brand had more segment first, second, and third place models than GM. The Silverado HD scored best in the Heavy Duty Truck Segment. Silverado was second in the "Light Duty" Truck segment and Colorado and Canyon finished second and third in the Midsized Truck segment. The Buick Lacrosse earned the top score in its segment, as did the Verano. The Chevy Sonic scored best in the Small Car category. Oddly, the luxury Cadillac brand and premium GMC brand did not score as highly as the Chevy brand. Jump to the JD Power VDS here.
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The IQS asks buyers of vehicle less than 90 days old to report problems in defined categories. Over 84,000 owners were surveyed this year. As has been the case in recent years, voice recognition and Bluetooth problems are what owners report most.
