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Showing results for tags 'hybrid truck'.
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Alright so I've been waiting patiently on this, but I figured I would ask everyone here. First week of May, was driving south on i35 and had a rock crack my front windshield from a semi. I have insurance so I went for the $100 deductible replacement going through their approved installers. I've been waiting since the first week of May on my order for my front windshield to come in. Turns out the E-assist models have a different windshield compared to ALL of the other GM trucks. I do not have the lane-assist camera, my truck from factory is a LT, E-Assist, Crewcab. Pro Glass told me that GM has said this front windshield is on back order, which is the reason why they have no idea when it will come in. I'm in contact with the dealership and they have confirmed the glass has been ordered. Any reason why GM wouldn't have any E-assist windshield in the great state of Texas or that could be shipped in? I understand waiting for a month or so for it to come in from a different location, but this time line is getting a little too long for my comfort. It honestly sounds like they're going to the factory and making a brand new one how long it's taking. Insight on ordering parts from GM factory is greatly appreciated. Edit: GM Dealership just called me and said that GM is waiting on their supplier. So who supplies GM's hybrid windshields? -
I am a long time GM customer and currently own a 2009 GMC Yukon Hybrid truck. It has been an ok experience but just recently the truck started to do some strange and unsafe things. It started out revving up without pressing the pedal or hesitant to accelerate after stops and then moved on to stalling in the middle of driving and would give me a warning of REDUCED ENGINE POWER, SERVICE STABILITRACK AND SERVICE TRACTION CONTROL but would only do it every blue moon. Here recently I was leaving somewhere and the car begin to shake and shake and then stalled out after those codes popped up. I called the dealership and set it up for an appointment. They got me in and the day I was taking it to them it gives me the reduced engine power warning and I noticed the car went from a rough idle to an even rougher idle increasing more and more as I'm driving. Finally I hear 'CLUNK' and then all of a sudden its not just a rough idle, the engine is shaking VIOLENTLY. I turn the car off. Other times when the car would give me the warning of engine power being reduced, I could turn it off and wait a second and turn it back on and it would magically reset for a random time period before it did it again. I was about 2 mins out from the dealership so I made my way there and as I'm pulling it the engine starts to do that crazy shaking thing...everyone literally stops and stares at me, probably trying to figure out if I'm about to blow up! They get it in and the tech is super alarmed by that shaking and said he had never seen or heard anything like it. They pull the codes and replace the throttle body position sensor under an extended coverage offered by GM. After they fixed it, I'm notified that one of my engine mounts broke and I now have to produce $1,000 to fix it!!! The engine mount is what broke during the engine freak out during the 20 minute drive to the dealership because I heard it! When I get my car back it now wont go into hybrid mode anymore and its idling super funny... up and down...up and down and I can now feel every shift the engine makes and the start up and turn off even rattles now and my engine ran so smooth before this you could balance a penny on the engine! I'm so upset because GM says this is my out of pocket expense. However this only occurred because of their defective part! I'm taking it back in whenever the dealership calls me back(been waiting for hours) and they will see why the engine is idling unevenly and "recheck their work". I'm so sad and after talking to a GM rep who so rudely informed me that they did their part on fixing the throttle body and to just shovel out $1,000 that is not not their problem, it s actually a point of frustration. My husband and I have own 6 GM cars that were a pleasure to buy and drive but we will never buy another GM car again!
