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Showing results for tags 'chevy mylink'.
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Alright... let me take a deep breath... I just bought a 2019 Chevy Silverado Custom Trail Boss. I am having an issue with my 2019 Chevy MyLink infotainment system and its integration with my Note 9 since the Android Pie update. The issue: When I receive a phone call through Bluetooth OR Android auto, I am able to answer the phone call but... The ringer will NOT stop ringing on my infotainment system. The only way I can talk to the person on the other line is by picking up my phone and disabling it from the infotainment system (this did not happen at all on the previous software version and it was glorious). The ringer will also never turn off even after the phone call is ended. The only way I can turn the ringer off while driving is by turning it down (cannot switch back to radio to continue listening to music, which is very aggravating), so I am sitting in silence for the remainder of my trip... unless... I pull over on the side of the road, shut my vehicle down for 2 minutes to let the computer reset and start it back up. This issue does not occur on my work iPhone either... I thought that it might be an issue that chevy's infotainment support team could solve... It seems that it is not their issue because it only happens to android Pie software version phones and not any others. I call Samsung... do everything you could think of to troubleshoot this issue (finally factory reset my phone completely only to NOT resolve the issue). Samsung seems to believe that I need to send my phone in for a repair (even though it wasn't happening with the previous software version). Chevy thinks I need to just wait for a new software update for Android Pie... but I hate waiting because it is a very aggravating issue and love my music! Is ANYONE else having these same issues? Is there a solution that anyone can think of? I would like to just revert back to the previous software version and forget about it, but I am not sure of the problems that may cause... -
Hey everyone, I've been meaning to post my experiences with Android Auto in my 19 trail boss. I have a Pixel 2 XL phone running the latest version of Android OS (v.9 with Dec. security patch) along with the latest version of Android Auto (v.3.8.584564). I also have the latest version of Chevy Mylink installed on my truck. So I have been experiencing random android auto app closes while listing to Spotify or using Google Maps for navigation. I have tried troubleshooting the problem by switching usb cables, which I am using type c, wiping my "managed cars" from within android auto, I also have tried factory resetting my phone completely without restoring from a backup. Some days are better then others for how long the app will display without randomly closing. When this problem does occur I can usually just select "Android Auto" on Mylink and the app will launch again, sometimes. I wasn't sure if there are any other daily Android Auto users out there having the same trouble as me on their trail boss? *Edit: I also experience audio issues in AA every now and again. I will plug my phone in and play a song through Spotify using AA and the audio's volume will be lower then the FM radio. I've tried making the adjustments using my phone's volume buttons but it doesn't result in a change through Mylink. I unplug the USB cable and plug it back in and like magic the audio is much louder. **Edit2: The audio issue I mentioned in my previous edit is no longer happening to me. I suspect a recent Chevy MyLink update resolved that. I ordered a factory USB type-c cable from Google Store and I am awaiting it's arrival. I'll post back with my results. I'll update my post with additional info when I get the chance. I appreciate any thoughts or solutions. Thanks!