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Found 2 results

  1. Good morning This is more of a FYI after a bit of runaround with GM/Onstar support. I'm on the 2nd week with my new '21 Sierra Denali. The issue I'm having is when accessing the "Apps" module in the infotainment system. When I try to open it I'm presented with a connection error asking me to check my network settings, available data, or connect to another WiFi (attached screenshot). After checking everything, connecting to multiple WiFi, etc. I called GM/Onstar support and after being passed around I ended up talking to a support tech that knew exactly what the problems was. This issue isn't related to the vehicle's setup, but apparently related to something that Amazon did with their service(s) that is causing the apps module to fail to load as it checks for status upon loading. This issue started popping up around 2 weeks ago and, according to the tech, affecting '21 Sierras (and later '20s). There is no ETA on resolution to this, but was informed that engineers are aware of the issue has there is an active service ticket for it to be fixed. Hopefully this post will help out any other owners having the same problem as it's not something that is readily known to GM/Onstar support.
  2. John Goreham Contributing Writer, GM-Trucks.com 1-11-2019 Hot on the heels of Amazon being able to deliver packages to your trunk, the company can now also open your garage door, place the packages inside, and then close the door. The trick is the myQ garage door and the Amazon Key App that works on your device - and Amazon's. You also have to be a Prime member of Amazon. The app will also let you know anytime the door is opened and allow you to open and close it from your device. Pretty neat. You will need a Chamberlain myQ smart hub , sold for about $80 on Amazon, or a new garage door opener from the company that has that technology already built in. With Amazon Alexa and Google assistants, many similar functions are already finding ways to make life easier. This seems like a logical next step. Hey, here is a quick brain teaser for our eco-conscious members. Can you identify the thingy hanging between the garage doors and name its brand?
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