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New to the this forum but a seasoned vet on others. I’m posting to see if anyone else is having brake issues after the TSB for the brakes on the 3500 L5P. If not to keep an eye out. Long story short, we just finished a 12 day camping trip up the coast of California. On the last day we headed home which is 4 hours away pulling our 5th wheel. (2023 Momentum 395M). 30 minutes from home, We were getting on the interchange and noticed some clear white smoke corresponding with my break pumps. On the third pump I lower my trailer breaks thinking it was set too high cause of the steep grades. Pumped again and that’s when I got a steady white smoke. Pulled over right away and inspected to find fluid leaking in front of the driver rear tire and a small fire. First thing I do is shut off the truck. Run around and get my wife out of the truck so we can kids and dogs out. As I turn around my 4 year is strapped in his car seat with flames all up the rear door and back glass. It happened so slow and fast at the same time. All I could think about is that glass breaking and the oxygen sucking the flames in and watching my son burn to death in front of my eyes and I can’t do a damn thing. I did indeed get him out and the family in to the trailer. We were stuck in what I call the kill box now. It’s 2 major freeways that interchange in to a 2 lane highway with at least 1/4 of concrete barrier on both sides with no turn outs not too much further up. We were lucky to stop where we where. We tried to put out the fire out with 4 extinguishers between the truck driver, tow truck driver and myself with no anvil. At this point I have to either get my family out of the trailer or unhook and try to drive off. Well ….. we were able to unhook. Jumped in the truck knowing turning on the fuel pump was a terrible idea. The thought of my family sitting on the upper deck on top of 2 propane bombs under them just gave me the push I needed to commit. Turned her on and floored it. The truck had exploded with me in it. I still remember seeing the flames all around, the heat and smoke in the cab. I was able to exit the vehicle after that excess fuel to burn off. I suspect that the initial fire started on the passenger rear and moved to the driver rear. As there are tire stamps from the right rear some something hot, melting or leaking for over 80 feet. Where I stopped first. You could see that it was leaking where the tires would be. Puddle is wet on the right side and the left is burned. if fuel was leaking, there would be a fuel burn line or fire. This is what I think happened but we will have to wait and see what the experts say. We are very fortunate that there were no injury or fatalities. Insurance company has taken custody of the truck and investigation is pending. I only have 17k left on the loan and had 15k of parts and labor in to it. Mods were as follows. 35x12.5 wrapped on 20” Fuel Triton wheel, K&N drop in filter, S&B 62 gallon fuel tank, Retrax hard roll up bed cover, B&W 5th wheel hitch and custom mudflaps. All I know is that I almost lost my family, trailer and truck that I’m most likely going to lose on. 3500 was purchased certified used last June around 14,000 miles and burned down last Thursday with about 16k on it. Now the adrenaline and shock has worn off. The anger and ptsd is kicking in. We wouldn’t have gotten out with our skin suits with out the help of the kings if all kings …God, the 2 Good Samaritan and our great first responders. In the end of the day I have my family and health and thankful for that. I’ll be posting my outcome, as soon as I hear back and case is closed.
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I have a strange problem with my 2014 Sierra SLT 1500. Randomly the doors will self-lock and the mirrors will fold. This will happen even while driving down the road. I will unfold the mirrors and they will refold in a couple seconds. After 3-4 times, it will quit. It is disconcerting because it can self-lock even while idling in the driveway. I have to use Onstar to unlock my truck. But I have to be quick and yank the door open instantly or it will self-lock again in about 1 second. Has anyone else experienced this problem?
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2019 Silverado RST 5.3.. 26k miles. Took it into dealer for software update and minor recall repairs and the truck has died twice in 4 days, luckily only while in park idling. Interior lights and connections all still on but engine shuts off. Only way to restart is to disconnect the battery. Dealer says they can’t get the codes bc the battery was disconnected. No longer feel safe driving a Chevy. Will trade it in once repairs are done. Last 3 Chevy trucks have had some major issues prior to 36k miles. I’ve bought 7 chevys in the past 10 years. dealer seems clueless to the service ESC problems with new model silverados. -
Anyone else have multiple issue regarding the lifters? I purchased a demo truck with 3900 miles on it back in early May. Started having engine issues almost immediately and had gotten all my lifters replaced recently, with under 7,000 miles on the truck. Spent almost a month at the dealer and finally got it back. They replaced all the lifters the first time and then a few weeks later it started having issues again. Luckily with the market conditions today I was able to trade out and get a newer one but I gotta admit I'm concerned. Anyone else dealing with this issue repeatedly? -
First post here and I wasn't quite sure where to post. This isn't really troubleshooting because we know what is wrong, I'm mainly wanting to know if there are large scale issues regarding this and how do we get in touch with GMC about it as our mechanic isn't much help at this point other than charging $1100 to fix it. We bought a used 2015 GMC Yukon last year with 20k miles on it. A month ago, the Side Blind Zone alert on the side mirrors came on and have stayed on permanently, even when the car is turned off. Because of that, it drains our battery when the car is parked longer than 2-3 days. I took it into the shop a couple of days ago and we find out that the box that houses the sensors, in the right rear quarter panel, had become detached and was dangling close to the exhaust pipe. Because of this, it totally melted the box housing the sensors. The mechanic tells us that the sensor box is only glued in and can become detached easily. This is costing us $1100 to fix because the sensor is over $300, and then labor for the past 2 days to get it back in place. Is there a thread in here from others who have had this issue? Is this a wide spread issue? Should GMC pay to fix this and if so, what are my next steps? Thanks! -
I have 2014 Silverado and went to the gas station one morning and out of nowhere started smelling gas inside of the truck. Long story short, went to look underneath truck and had a 3x3 ft size puddle of fuel underneath truck on ground. Looked to see where it was coming from and looks like it’s coming from back side of motor. Can anyone help or recommend any action to take from this? -
John Goreham Contributing Writer, GM-Trucks.com 9-11-2019 General Motors has announced that NHTSA is mandating a safety recall for the following vehicles: 2014-2018 Chevrolet Silverado and GMC Sierra Pickups (1500 / 2500 / 3500) 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles 2015-2017 Cadillac Escalade NHTSA reports that the amount of vacuum created by the vacuum pump may decrease over time. The group says that as the vacuum level drops, the brake assist decreases, and that this increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. This new recall covers 3.4 million vehicles. The Problem: The brake pump uses engine oil to lubricate itself. If the pump becomes clogged with engine oil sludge the units ability to create vaccum is diminished over time. As a result, braking force and ability also drops. The issue is usually accompanied by a "Service Brake Assist" warning message in the dash. The Fix: GM will reprogram the computer that controls the secondary brake assist pump. The secondary pump will now activate at lower speeds and different situations quicker to compensate for any lost output from the main pump. Since the pumps are not failing, GM has decided not to replace them. GM's number for this recall is N192268490. In compliance with federal law, GM will notify owners, typically by snail mail. GM says that its dealers will reprogram the Electronic Brake Control Module. However, GM has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. If you own one of these vehicles and wish to check to see if your vehicle is included (or not) you can do so at this link immediately. As with every safety recall, customers will not be charged by GM for the needed repairs or modifications. NHTSA's public information on this issue indicates that many accidents have been reported to NHTSA including some with injuries. This recall is the result of a NHTSA investigation that lasted nearly a year. In its investigation report, NHTSA noted the following details about the problem:
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So I got a letter from GM about a recall for a double charge on the Bright wheels #192279360. Supposed to be a refund check for $795. Perfect the problem is after speaking with the dealer they claim that GM is supposed to mail us a check. I am under the impression that the dealer is supposed to cut a check for the money. Anyone get a refund yet if so how and from who. Thanks
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GM is presently leaking information on their 2020 and 2021 trucks, specifically Sierras and Silverados. Wow, they look beautiful ............ but the body work hides a truck full of problems. I think they need to take a step back and reevaluate the crap they are throwing our way. Their adds promote all kinds of wonderful technology both mechanical and electrical. It all sounds so wonderful, in an idealistic way ... but it just doesn't all work as promised. Our VERY EXPENSIVE trucks are nothing more than dolled up scrap metal. Our engines are failing prematurely, brake systems continue to fail, ProTail Gates don't operate as promised and leak every time it rains. Even simple things like a simple back up cameras fail to initiate on a regular basis. Our computer screens exhibit either the blue screen of death or a totally black screen. The servicing dealers scratch their heads as they don't have the answers we all need. I spoke with the manager of the GMC dealer on Long Island where I purchased my Sierra SLT and his exact words were, "GM is putting too much technology into these vehicles. Technology that is not proven, tested or properly supported. ..... ( he went on to say ) They ( GM ) build them and we "try" to fix them. We don't know what to do or how to do it" My own truck is 5 months old and I have not had one week of trouble free use. I get calls from the GM Customer support line on a weekly basis asking what's happening and I tell them about my woes. AND NOTHING HAPPENS. I want my truck fixed once and for all, I want my warranty extended. On no less than 5 occasions I have made appointments to have my Sierra serviced, only to drive 35 mile to my dealer and find out they don't have a technician available, or I'm given some other lame excuse as to why they can't honor their appointment obligation. What is the purpose of making an appointment weeks in advance if this continues. How many of you are undergoing the same or similar experiences. Please use this forum " Lipstick On A Pig" as your thread to vent. This is in hopes that someone at GM may wake up and start to care.
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John GorehamContributing Writer, GM-Trucks.com11-8-2018 General Motors made an unusual request today of GM-Trucks.com. Our contact at the Chevy Truck department asked us to report that GM is launching a new campaign to adjust the sensitivity of the airbags in the Chevy Colorado ZR2. This is a refreshing change from the industry standard practice of soft-pedaling recalls and product programs. Here is the unedited information we were asked to convey: As you are aware, there have been reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Upon learning of this issue, Chevrolet took immediate action to understand the root cause and create a solution. Today, we notified Chevrolet dealers of a customer-satisfaction initiative to recalibrate the thresholds for the roof-mounted side airbags for ZR2 owners. The updated calibration is available as of today, and will be installed free of charge the next time the customers takes their ZR2 to a Chevrolet dealer. There have been 11 reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Chevrolet is working to reimburse those ZR2 customers for the cost of repair, provided the event data was available to confirm the incident. We are incredibly proud of the ZR2 and the off-road capability it offers, and are encouraged to see customers are using the truck as intended. If customers have questions, they should contact their local dealer or Chevrolet Customer Assistance at 800-833-2438 GM-Trucks.com readers may recall that in May we covered the news that owners were beginning to report that the airbags in their Colorado trucks were deploying while off-roading (and not in a crash). You can read the prior full report here and see more images. Our reporting leaned heavily on images and reports from GM-Truck.com member Joe F. Since Joe's information was made available, other owners have also reported the same problem. We will do our best to get new information from Joe F. and how he is reimbursed. Our thanks to GM for asking us to be involved in disseminating this important product update program.
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I am looking for info on how to program the remote memory recall settings for my 2012 Silverado. I had to replace my main number 1 key fob due to it failing and now noticed that the memory seat position is not working when I press the unlock button on the remote key fob. I tried resetting my seat position with the number 1 button on the door but it makes no difference. The other orginal remote recalls memory seat number 2 but I can't get number 1 to work at all. -
John Goreham Contributing Writer, GM-Trucks.com 7-9-2019 GM is recalling 159,000 Sierra and Silverados in Canada equipped with power sliding rear windows. GM says that part of the rear window defroster can overheat and that can lead to risk of a fire. Here are the vehicles and model years included: 2014-2018 Chevy Silverado 1500 2015-2019 Chevy Silverado HD 2014-2018 GMC Sierra 1500 2015-2019 GMC Sierra HD To see if your GM vehicle has an open recall, simply click this recall lookup by VIN. Hat tip to TFL Trucks for the scoop on this story.
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GM Recalls 3500 Sierra and Silverado With Dual Tanks
Gorehamj posted a topic in The Newsroom Archive
John Goreham Contributing Writer, GM-Trucks.com 3-20-2019 NHTSA has reported that General Motors is recalling some 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks with gasoline engines and dual fuel tanks. GM says that the fuel-level sensor in the front tank may stick in the low-level position, allowing the rear tank to overfill the front tank. If the front tank overfills, GM says that the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. This could cause leaking fuel, and increase the risk of a fire. GM has notified owners by mail. Dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank. GM's number for this recall is N182204190. The NHTSA Campaign Number is 19V088000. About 19,000 vehicles are included in this recall. Check to see if your truck is on the list here.
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You can check if your vehicle is on this list right here at GM's recall lookup site. One interesting note in the GM notice was that the company is issuing a stop=sale on all 3,000 new 2014 and 2015 Silverado and Sierra's on dealer lots. With the 2016 model year now in full swing, there may be some deals to be had on those leftovers. -
The exact cause of the problem is related to the output speed sensor on the vehicle’s transmission lead frame. Dealers will inspect the transmission, note and then clear any codes, update the transmission software and also replace the transmission lead frame. Ford is also extending the warranty coverage of that part to 10 years and 150K miles. The transmission related to this recall is the Ford 6R80. This is a six-speed transmission that Ford manufacturers under license. If you have one of the vehicles listed above and want to check to see if your vehicle is included in the recall please click this link. -
So a small number of GM truck owners will have their vehicles recalled because the chime we hear when we open the truck door to step out and get our mail isn't working. If only they would give us the exact details on how to break the trucks in this fashion. Recalls like this are a good reminder that the number of recalls a vehicle has is not indicative of safety or quality. -
GM also announced it is recalling 90 (yup, just 90) 2016 Silverados and Sierras because a mounting stud for an airbag sensor was improperly positioned during assembly. All 90 were built on October 13th and 14th. Again, this was during the period of the voting for the new contract, in this case just before the vote. The defect also occurred on the Tuesday and Wednesday following a Monday holiday, Columbus Day. You can check right here at this link to see if your vehicle is affected by either recall. -
John Goreham Contributing Writer, GM-Trucks.com 1/6/2016 General Motors is recalling 2,633 Acadia, Traverse, Enclave 2016 models all made at the Lansing Michigan plant. The affected vehicles could have a defective weld in the third-row seat assembly that is a safety concern according to NHTSA. The welds were applied during November from the 6th to the 12th of the month. A few days before that the Union that represents the line workers held a vote on the new contract. It narrowly passed. 43% of the workers at the plant voted against it. The period also coincided with a holiday (Veterans Day) and a weekend. This is almost certainly a coincidence. Recalls happen so often now, and often to so few vehicles it is hard to know what we should highlight. GM also announced it is recalling 90 (yup, just 90) 2016 Silverados and Sierras because a mounting stud for an airbag sensor was improperly positioned during assembly. All 90 were built on October 13th and 14th. Again, this was during the period of the voting for the new contract, in this case just before the vote. The defect also occurred on the Tuesday and Wednesday following a Monday holiday, Columbus Day. You can check right here at this link to see if your vehicle is affected by either recall.
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The affected vehicles were build in August and September, so they are fresh off the dealer lots and still have that new-truck smell. Owners may not be pleased to be informed of a problem within weeks of buying a new truck. You can lookup your VIN here at GM's Recall Lookup site to see if your vehicle is affected. -
NHTSA says that a previous recall for the problem to apply a protective coating to the board did not work. Water can still penetrate the window seal and still short the window electronics making the window inoperable. To see if your vehicle is included click here. -
"GM has notified owners, and dealers will replace the windshield wiper motor cover assembly, free of charge. Owners are advised not to use their front windshield wipers until the wiper cover has been replaced. If weather conditions prevent operation of the vehicle without using the windshield wipers, GM will make arrangements to pick up the vehicle for servicing. The recall began on September 30, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15780." If you want to quickly check your vehicle to see if it is covered under this recall click here. GM is clearly trying to one-up Toyota, which recently recalled the RAV 4 because its wipers are not compatible with - you guessed it - water. -
This is all part of a huge settlement FCA US is making with NHTSA over 11 recalls covering 23 million vehicles. Included is a $105 million dollar fine. NHTSA Administrator Mark Rosekind commented, saying “Fiat Chrysler’s pattern of poor performance put millions of its customers, and the driving public, at risk. This action will provide relief to owners of defective vehicles, will help improve recall performance throughout the auto industry, and gives Fiat Chrysler the opportunity to embrace a proactive safety culture.” If you own a Jeep or Ram vehicle and want to see if it is covered, please click here. For details on the NHTSA announcement form the agency itself please see the NHTSA website. -
"General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to February 29, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall." You can check to see if your vehicle is affected at this link. -
Takata is a global airbag manufacturer who supplies parts to many automakers, including Honda, Toyota, Ford, Nissan, and General Motors. 7.8-million vehicles have been recalled so far for airbags that partially disintegrate, sending shrapnel flying when triggered. For comparison, General Motor produced over 6.5-million of the last generation pickups and SUVs from 2006 until 2013. It is unknown if the redesigned 2014+ models share similar versions of the potentially faulty airbag. GM-Trucks.com has contacted General Motors for clarification. General Motors said plans include forcing Takata to share the design of the airbag with its direct competitors to allow more production capacity. Stay with GM-Trucks.com for updates. As drivers of a 2011 GMC Sierra, we will be following this news closely. Source: Yahoo Finance -
GM claims no fatalities have occurred as a result of any of these safety defects.
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