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GM Reliability and Dependability -New Reports, Mixed Results


Gorehamj
  • John Goreham
    Contributing Writer, GM-Trucks.com
    2/24/2016
    Do you want the good news or the bad news first? Let's do the good news. Buick was the third-ranked premium brand in the just-released 2016 J.D. Power Vehicle Dependability Study. GMC also did well, finishing 5th overall. GM also had the most durable vehicle in the Large SUV category with the GMC Yukon and the top heavy duty truck was the Chevy Silverado HD. Over at Consumer Reports, Buick was ranked seventh overall among the 30 U.S. vehicle brands.

Ready for the bad news? Pricey Cadillac was called "Worst" by Consumer Reports for predicted reliability and ranked 24rth overall. Only Land Rover was lower among luxury brands. Fiat Chrysler, Jeep and Dodge were at the bottom along with Mitsubishi. This is the group Cadillac falls in with. That is not good company for a brand trying to sell a premium product as a fashion accessory. Cadillac does a bit better finishing right at about the average line on the J.D. Power list.
GMC is 23rd out of 30 on Consumer Reports Ranking, and Chevy is 20th. Both brands do much better on the J.D. Power list.
The J.D. Power list looks back three years and has a heavier emphasis on problems like "Can't pair my cell phone via Bluetooth." The Consumer Reports listing is more intensive, and the group both reports the total problems reported on its surveys, and also looks ahead based on the trend over the past years for each brand. You can see the J.D. Power report right here. Consumer Reports is available by on-line subscription, or you can buy the magazine to see the details of its report.





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