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GM cutting warranty and included maintenance in 2016


Gorehamj
  • John Goreham

    Contributing Writer, GM-Trucks.com

    3/16/2015

     

    GM is cutting its warranty back from 5-year/100,000 miles to 5-year/60,000 miles starting in the 2016 model year. In addition, GM will reduce the included maintenance it offers on new vehicles. The included maintenance will be reduced from four visits (similar to Toyota's offering) to just two.

AutoNews reported that this new program was announced in a memo to dealers last week. According to the memo, Chevrolet vice president Brian Sweeney and GMC vice president Duncan Aldred write, "Through research, we have determined that when purchasing a new vehicle, included maintenance and warranty rank low on the list of reasons why consumers consider a particular brand over another." Some brands and models will still have special warranties such as the Volt's hybrid warranty.

 

In the most recent J.D. Power and Associates Dependability Study, GM moved up to above average in the industry. Buick was second behind Lexus in the study (though Lexus is way ahead), and Cadillac is now fourth behind Toyota as a brand. In the various vehicle segments, GM matched Toyota's seven segment wins.

 

This move means that Hyundai/Kia's 10-year/100,000 drivetrain warranty is again a standout in the industry.


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