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Chevrolet first to introduce prognostic service warnings


Zane
  • By Zane Merva

    Executive Editor, GM-Trucks.com

    1/5/2015

    Chevrolet will be the first brand to offer service warnings on critical parts before they need fixed, otherwise known as Prognostic Service. The predictive service will monitor key vehicle components for the very first signs of wear or failure. Leveraging OnStar 4G LTE Connectivity, the vehicle can warn a drivers a part may fail before they even know something is wrong.

The initial roll-out will focus on three key parts; the starter, battery, and fuel pump. Other components will be added in future model years. The service will be first offered on the new 2016 Chevrolet Equinox, Tahoe, Suburban, Corvette, Silverado, and Silverado HD. More Chevrolet vehicles will roll out during the 2016 model year.

Building on the 15-year history of connected vehicle technology through OnStar, the prognostic service relies on OnStar 4G LTE to provide data streams from sensors within the vehicle. When a customer has enrolled their properly equipped vehicle in this service, the data is sent to OnStar’s secure servers and proprietary algorithms are applied to assess whether certain conditions could impact vehicle performance. When indicated, notifications are sent to the customer via email, text message, in-vehicle alerts or through the OnStar RemoteLink smartphone app.


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